Senior Software Engineer, Storage and Queue Management

2 weeks ago

Seattle, Washington, United States Outreach Full time

Location: Seattle, WA
Department: Engineering – Foundations
Employment Type: Full-Time / Hybrid

At Outreach, we believe in the power of diverse teams to challenge assumptions and bring innovative ideas to the forefront. We are committed to hiring individuals from various backgrounds and experiences, particularly those from historically marginalized groups.

We encourage you to apply even if you feel you do not meet every requirement listed below. We value the opportunity to connect with you beyond the confines of a job description.


About Our Team:

The Queueing and Storage Systems (QSS) team plays a pivotal role in managing the foundational database platforms, including MySQL, PostgreSQL, DynamoDB, and Redis/Elasticache, along with queue systems like Kafka and RabbitMQ. Our primary focus is to empower other teams within the organization to effectively manage their own persistent storage infrastructure.

We are dedicated to developing advanced tooling platforms that automate the provisioning, deployment, and management of these critical systems, ensuring that our engineering teams can utilize them efficiently.

Our goal is to proactively address common challenges associated with scaling databases and queues, preventing issues such as hot spots and uneven load distribution.


Role Overview:

The QSS team is tasked with creating a comprehensive suite of tools designed to automate the deployment of a fully managed relational database platform within feature squads' services. This includes automated schema management, change data capture, replication, denormalization, and aggregation.

By leveraging our platform, teams can concentrate on their core business logic without the burden of implementing complex systems individually.

Our vision extends to developing a robust platform for real-time data processing and analytics, enabling various data stores to aggregate and transform into enriched data sources.

Your Responsibilities Will Include:

  • Designing and building Kubernetes operators for infrastructure management, scaling, and deployment coordination.
  • Ensuring the reliability and performance of databases and queues for our production platform.
  • Creating reusable storage solutions for feature teams.
  • Analyzing and implementing best practices for database clusters and stateful components.
  • Prototyping new managed storage and queue solutions for upcoming services.
  • Providing database expertise to engineering teams through reviews and optimizations.
  • Supporting and troubleshooting database production issues across various services.
  • Proactively designing monitoring systems to alert on potential issues.
  • Documenting processes to convert learnings into repeatable actions and automation.

What We Seek:

We are looking for individuals who are passionate about enabling their colleagues to succeed. Ideal candidates will have:

  • Experience operating high-throughput database and queue platforms in production environments.
  • Proficiency in writing high-quality code in languages such as Golang, Ruby, Scala, Elixir, or Python.
  • A background in designing internal-facing tools for fellow engineers.
  • The ability to thrive in ambiguous situations, collaborating effectively across teams.
  • A keen understanding of prioritizing incremental delivery over extensive projects.
  • A willingness to learn new technologies, particularly Golang and Ruby/Rails.

At Outreach, we embody core values of craftsmanship, grit, honesty, ownership, teamwork, customer-centricity, and a commitment to diversity and inclusion.

Compensation: The annual base salary range for this role is $165,000 - $225,000, with additional incentive compensation, bonuses, and benefits. Actual compensation will be determined based on skills, qualifications, and experience.

Why You'll Appreciate Working Here:

  • Comprehensive medical, dental, and vision coverage for employees and their dependents.
  • Flexible time off policies.
  • 401k plans to support your future savings.
  • Programs promoting diversity and inclusion, including employee resource groups.
  • A parental leave program offering extended time off and additional support.
  • Benefits for infertility and assisted reproductive services.
  • Employee referral bonuses to enhance our team.
  • Unlimited snacks and beverages available in our kitchen.
  • We are an equal opportunity employer, considering all applicants without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran, or disability status.

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