Guest Services Supervisor
2 weeks ago
Key Responsibilities
- Proactively assess guest requirements, ensuring timely responses and recognition of all guests, while fostering positive interactions consistently. Welcome and interact with guests in a friendly manner, efficiently managing their check-in and check-out processes.
- Oversee appropriate staffing levels for front office personnel, which includes recruiting, hiring, training, supervising, and scheduling front desk staff, guest service personnel, concierge team, and telephone operators.
- Address and resolve guest grievances, guaranteeing satisfaction in every engagement. Manage the guest resolution process by investigating issues and employing innovative problem-solving techniques to achieve satisfactory outcomes.
- Effectively manage and utilize the MICROS system at the front desk, ensuring accurate handling of daily transactions and less frequent operations.
Located in a prime area, the establishment provides a perfect blend of comfort and convenience, allowing guests to explore nearby attractions and local culture.
Candidate Profile
Desired Attributes
- Strong work ethic, self-motivated, and capable of independent decision-making.
- Flexibility to work varied schedules based on the operational needs of the hotel.
- Ability to maintain focus on tasks and complete assignments punctually, even amidst frequent interruptions.
- A collaborative spirit, enjoying teamwork to create exceptional experiences for guests.
-
Guest Services Director
4 days ago
Princeton, New Jersey, United States Highgate Full timeJob SummaryThe Front Desk Manager is responsible for overseeing the daily operations of the Front Office, ensuring that all guests receive exceptional service and that the hotel's revenue and occupancy goals are met.Key ResponsibilitiesRespond to all guest requests, problems, complaints, and/or accidents presented at the Front Desk or through reservations,...
-
Guest Services Representative
2 days ago
Princeton, New Jersey, United States Graduate Princeton Full timeJob SummaryWe are seeking a highly skilled and customer-focused Guest Services Representative to join our team at Graduate Princeton. As a key member of our front desk team, you will be responsible for providing exceptional service to our guests, ensuring a seamless and memorable experience during their stay.Key ResponsibilitiesGuest Service: Greet and...
-
Guest Services Representative
2 days ago
Princeton, New Jersey, United States Graduate Princeton Full timeJob SummaryWe are seeking a highly skilled and customer-focused Guest Services Agent to join our team at Graduate Princeton. As a key member of our front desk team, you will be responsible for providing exceptional service to our guests, ensuring a seamless and memorable experience during their stay.Key ResponsibilitiesGuest Service: Greet and welcome...
-
Guest Services Representative
2 weeks ago
Princeton, New Jersey, United States VP Management Full timeJob OverviewPosition Summary:A distinguished hospitality establishment is looking for a dedicated Front Desk Associate. This full-time role is essential in delivering outstanding service to our patrons, ensuring an efficient check-in and check-out experience, addressing guest inquiries and concerns, and supporting various administrative functions.The ideal...
-
Guest Services Representative
2 weeks ago
Princeton, New Jersey, United States VP Management Full timeJob OverviewPosition Summary:A distinguished hotel is in search of a dedicated Front Desk Associate to join our esteemed establishment in Princeton, West Virginia. This pivotal role is essential for delivering outstanding service to our patrons, ensuring an efficient check-in and check-out experience, addressing guest inquiries and concerns, and supporting...
-
Guest Services Representative
7 days ago
Princeton, New Jersey, United States VP Management Full timeJob OverviewPosition Summary:A distinguished hospitality establishment is looking for a dedicated Front Desk Associate in Princeton, West Virginia. This role is essential in delivering outstanding service to our patrons, ensuring efficient check-in and check-out procedures, addressing guest inquiries and concerns, and supporting various administrative...
-
Event Service Supervisor
2 weeks ago
Princeton, New Jersey, United States DIMENSION HOSPITALITY Full timeJob OverviewReporting To: Banquet ManagerSupervises: Banquet Staff, Setup CrewObjective: To organize and oversee the service details for banquets, receptions, and various social events.Key Responsibilities:Requests additional personnel as needed based on the banquet schedule.Oversees the arrangement of tables and decorations.Coordinates the serving sequence...
-
Hospitality Operations Supervisor
7 days ago
Princeton, New Jersey, United States Triumph Brewing Company Full timeHospitality Operations SupervisorTriumph Brewing Company is in search of a Hospitality Operations Supervisor to enhance our service excellence. We pride ourselves on creating memorable experiences for our guests and are eager to find a dedicated professional to contribute to our mission.Key Responsibilities:Exhibit strong communication skills and maintain an...
-
Catering Service Specialist
2 weeks ago
Princeton, New Jersey, United States Salt Creek Grille Restaurants Full timePosition Overview:We are seeking a dedicated and enthusiastic Banquet Server to join our team at Salt Creek Grille. The ideal candidate will possess a strong attention to detail and a commitment to providing exceptional service.Key Responsibilities:1. Deliver outstanding service to guests during events and banquets.2. Follow instructions from supervisors and...
-
Guest Event Coordinator
4 days ago
Princeton, New Jersey, United States Marriott International, Inc Full time**Job Summary**At Marriott International, we're committed to delivering exceptional experiences to our guests. As a Guest Event Expert, you'll play a critical role in ensuring that every event is a success. Your attention to detail, excellent communication skills, and ability to work well under pressure will make you an invaluable member of our team.**Key...
-
Event Service Supervisor
2 weeks ago
Princeton, New Jersey, United States DIMENSION HOSPITALITY Full timeJob OverviewReports To: Banquet ManagerSupervises: Banquet Servers, Setup CrewObjective: To meticulously plan and execute the service details for banquets, receptions, and various social gatherings.Key Responsibilities:Request additional personnel as needed based on the banquet schedule.Oversee the arrangement of tables and decorations.Design the serving...
-
Customer Service Supervisor
2 weeks ago
Princeton, New Jersey, United States Domino's Pizza LLC Full timePosition Overview As a Customer Service Supervisor, you will play a crucial role in overseeing the daily operations of our customer service team and delivery personnel. Your primary responsibilities will include: Key Responsibilities Team Supervision: Lead and manage a team of customer service representatives and delivery drivers to ensure exceptional...
-
Retail Operations Supervisor
2 weeks ago
Princeton, New Jersey, United States Princeton University Full timeOverview: The Retail Operations Supervisor is tasked with leading the daily functions of all food and beverage services across various retail locations. This role is essential in ensuring adequate staffing, prioritizing service excellence, and maintaining guest satisfaction in alignment with institutional standards to provide top-tier service to the entire...
-
Banquet Service Expert
4 days ago
Princeton, New Jersey, United States Marriott International, Inc Full time**Job Summary**We are seeking a skilled Guest Event Expert to join our team at Marriott International, Inc. As a Guest Event Expert, you will be responsible for delivering exceptional service to our guests during banquets and events. Your attention to detail, ability to multitask, and passion for delivering memorable experiences will make you a valuable...
-
Food Service Specialist
7 days ago
Princeton, New Jersey, United States Salt Creek Grille Restaurants Full timeWelcome to Salt Creek Grille, a distinguished American dining establishment celebrated for its exquisite culinary offerings, unique wine selections, live entertainment, and inviting atmosphere. Our mission is to deliver an exceptional dining experience for our patrons through authentic hospitality and a commitment to community engagement.As a Hospitality...
-
Program Assistant Supervisor
2 weeks ago
Princeton, New Jersey, United States GREATER SOMERSET COUNTY YMCA Full timeJob OverviewJoin the dynamic team at the Greater Somerset County YMCA, a leading nonprofit organization dedicated to enhancing community well-being through youth development, healthy living, and social responsibility. This role presents a unique opportunity to contribute to the daily operations of our School Age Child Care (SACC) program, ensuring a...
-
Food Service Team Member
4 days ago
Princeton, New Jersey, United States Salt Creek Grille Restaurants Full timeAbout Us:Salt Creek Grille Restaurants is a renowned American grille chain that prides itself on delivering exceptional culinary experiences, paired with an extensive selection of wines and live entertainment. Our restaurants boast a warm and inviting ambiance, making them the perfect destination for guests seeking a memorable dining experience.Our Team:At...
-
Event Service Specialist
2 weeks ago
Princeton, New Jersey, United States Salt Creek Grille Restaurants Full timePosition Overview:The role of a Banquet Server involves delivering outstanding service throughout the entirety of events to guarantee exceptional guest satisfaction. We are looking for enthusiastic individuals to become part of our team and contribute to creating memorable experiences for our patrons. Key Responsibilities:Assist in the thorough preparation...
-
Hotel Service Representative
5 days ago
Princeton, New Jersey, United States Remington Full timeJob SummaryWe are seeking a highly motivated and detail-oriented Housekeeping Associate to join our team at Remington. As a key member of our housekeeping team, you will be responsible for ensuring the cleanliness and maintenance of our guest rooms, public areas, and back-of-house spaces.Key Responsibilities:Clean and maintain guest rooms, including...
-
Collections Operations Supervisor
2 weeks ago
Princeton, New Jersey, United States InsideHigherEd Full timePosition OverviewThe Research Collections & Preservation Consortium (RECAP) is in search of a dynamic and seasoned Supervisor to lead a team, ensure consistent operational workflows, facilitate inter-partner borrowing through the Shared Collection Service, and assist in managing a substantial library storage facility. RECAP is a collaborative initiative...