Current jobs related to Customer Service Representative - Nashville, Tennessee - Tennessee Housing Development Agency
-
Customer Service Representative
4 weeks ago
Nashville, Tennessee, United States Terry's Service Center Full timeCustomer Service Representative OpportunityWe are seeking a highly skilled and customer-focused individual to join our team at Terry's Service Center as a Customer Service Representative.Key Responsibilities:Provide exceptional customer service and support to our clients.Develop and maintain strong relationships with customers and colleagues.Utilize computer...
-
Customer Service Representative
4 weeks ago
Nashville, Tennessee, United States Pacific Advisory Service Full timeJob Summary Pacific Advisory Service is seeking a highly skilled Customer Service Representative to join our team. The ideal candidate will possess excellent communication skills, both written and verbal, and be proficient in Japanese. Key Responsibilities: Provide exceptional customer service through effective communication and documentation.Collaborate...
-
Customer Service Representative
3 weeks ago
Nashville, Tennessee, United States Pacific Advisory Service Full timeJob SummaryAs a Customer Service Representative at Pacific Advisory Service, you will play a vital role in ensuring seamless customer experiences. Your excellent communication skills, both written and verbal, will be essential in coordinating with customers and the moving team to complete necessary documents and prepare shipments.Key Responsibilities•...
-
Customer Service Representative
3 weeks ago
Nashville, Tennessee, United States Veterans Canteen Service Full timeJob SummaryWe are seeking a highly skilled and experienced Customer Service Representative to join our team at the Veterans Canteen Service. As a key member of our staff, you will be responsible for providing exceptional customer service, handling cash transactions, and maintaining a clean and organized store environment.Key Responsibilities:Provide...
-
Customer Service Representative
3 weeks ago
Nashville, Tennessee, United States Veterans Canteen Service Full timeJob Summary:As a Customer Service Representative with the Veterans Canteen Service, you will be responsible for providing exceptional customer service to our valued patrons. This role requires a strong understanding of customer needs and the ability to resolve issues in a professional and courteous manner.Key Responsibilities:* Controls, accounts for, and...
-
Customer Service Representative
1 month ago
Nashville, Tennessee, United States Service Experts Full timeCustomer Service Specialist Job DescriptionAt Service Experts, we're committed to delivering exceptional customer experiences. As a Customer Service Specialist, you'll play a vital role in ensuring our customers receive the highest level of service and support.Key Responsibilities:Respond to customer inquiries and resolve issues in a timely and professional...
-
Customer Service Representative
4 weeks ago
Nashville, Tennessee, United States Service Experts Full timeCustomer Service SpecialistAt Service Experts, we're committed to delivering exceptional customer experiences. As a Customer Service Specialist, you'll play a vital role in ensuring our customers receive the highest level of service and support.Key Responsibilities:Respond to customer inquiries and resolve issues in a timely and professional mannerAssist...
-
Customer Service Representative
3 weeks ago
Nashville, Tennessee, United States Service Experts Full timeWhy You Should Choose Service ExpertsAt Service Experts, we're committed to providing exceptional customer service and support. Our team is dedicated to helping you resolve any issues you may have with our products and services.Key Responsibilities:Answer incoming calls from customers and assist with call routingMaintain good customer relations and ensure...
-
Customer Service Representative
3 weeks ago
Nashville, Tennessee, United States Service Experts Full timeCustomer Service Specialist RoleAt Service Experts, we're committed to delivering exceptional customer experiences. As a Customer Service Specialist, you'll play a vital role in ensuring our customers receive the highest level of service and support.Key Responsibilities: Handle customer inquiries and concerns via phone, email, and chat Resolve issues...
-
Customer Service Representative
4 weeks ago
Nashville, Tennessee, United States Service Experts Full timeCustomer Service Specialist Job DescriptionOverview:The Customer Service Specialist plays a vital role in ensuring exceptional customer experiences by providing timely and effective support through various communication channels. This position requires a high level of professionalism, courtesy, and problem-solving skills to resolve customer inquiries and...
-
Customer Service Representative
4 weeks ago
Nashville, Tennessee, United States Ryman Hospitality Properties Full timeJob Description We are seeking a highly motivated and customer-focused individual to join our team as a Sales and Information Representative. As a Sales and Information Representative, you will be the front-line representative for Ryman Hospitality Properties, providing exceptional customer service to guests calling the call center or visiting one of our...
-
Customer Service Representative
3 weeks ago
Nashville, Tennessee, United States Nashville General Hospital Full timeCustomer Service RepresentativeNashville General Hospital is seeking a Customer Service Representative to join our team in Nashville, Tennessee. As a Customer Service Representative, you will be responsible for providing exceptional customer service to patients and families. Your primary goal will be to ensure that every patient has a positive experience...
-
Customer Service Representative
3 weeks ago
Nashville, Tennessee, United States Enterprise Call Center Full timeJob Title: Customer Service RepresentativeJob Summary:We are seeking a highly skilled Customer Service Representative to join our team at Enterprise Call Center. As a Customer Service Representative, you will be responsible for providing exceptional customer service to our clients through various integrated platforms.Key Responsibilities:Manage large amounts...
-
Customer Service Representative
3 weeks ago
Nashville, Tennessee, United States U-Haul Full timeCustomer Service Representative Job DescriptionAre you looking for a career in customer service? Do you enjoy helping others? U-Haul is seeking a Customer Service Representative to join our team. As a Customer Service Representative, you will be the face of U-Haul's exceptional service, ensuring that customers receive the help they need on their journeys....
-
Customer Service Representative
4 weeks ago
Nashville, Tennessee, United States Pacific Advisory Service Full timeJob Title: Customer Service AgentJob Summary:Pacific Advisory Service is seeking a highly skilled Customer Service Agent to join our team. As a key member of our customer service team, you will be responsible for providing exceptional customer service to our clients, ensuring their needs are met and exceeded.Key Responsibilities:Provide effective...
-
Customer Service Representative
3 weeks ago
Nashville, Tennessee, United States Metropolis Full timeJob Title: Customer Service RepresentativeAbout the Role:Metropolis is seeking a highly skilled Customer Service Representative to join our team. As a Customer Service Representative, you will be responsible for providing exceptional customer service to our clients, resolving issues in a timely and professional manner, and ensuring that our customers have a...
-
Customer Service Representative
1 month ago
Nashville, Tennessee, United States Wise Staffing Full timeCustomer Service RepresentativeWise Staffing is seeking a highly motivated and detail-oriented Customer Service Representative to join our team. As a Customer Service Representative, you will be the frontline of our company, providing timely and effective support to our valued customers.Key Responsibilities:Respond to Customer Inquiries: Respond promptly to...
-
Customer Service Representative
1 month ago
Nashville, Tennessee, United States Pacific Advisory Service Full timeCustomer Service AgentPacific Advisory Service is seeking a highly skilled Customer Service Agent to join our team. As a key member of our international forwarder team, you will be responsible for providing exceptional customer service to our clients.Key Responsibilities:Communicate effectively with customers via email or phone to complete necessary...
-
Customer Service Representative
2 weeks ago
Nashville, Tennessee, United States American Leak Detection Full timeThe Customer Service Representative at American Leak Detection is responsible for providing exceptional customer service, scheduling appointments, and dispatching/routing our technicians for daily jobs.As a key member of our team, the Customer Service Representative will help serve our residential, commercial, and municipal customers throughout the Nashville...
-
Customer Service Representative
3 weeks ago
Nashville, Tennessee, United States US Community Credit Union Full timeUS Community Credit Union Call Center Representative Job DescriptionAt US Community Credit Union, we are seeking a highly skilled and customer-focused Call Center Representative to join our team. As a Call Center Representative, you will be responsible for providing exceptional member service experience by assisting members and potential members with their...
Customer Service Representative
2 months ago
We are seeking a highly skilled Customer Service Representative to join our team at the Tennessee Housing Development Agency. As a key member of our Loan Servicing department, you will be responsible for providing exceptional customer service and support to our borrowers.
Key Responsibilities- Respond to customer inquiries and resolve issues in a timely and professional manner.
- Process loan payments, payoff quotes, and other customer requests.
- Provide primary phone support through our call center, including incoming and outgoing follow-up communications.
- Assist with changes in mailing addresses, corrections to phone numbers, and other loan servicing data.
- Provide assistance with new loan on-boarding and verification of new loan data.
- Assist with mailing letters, forms, or other customer contact.
- Provide assistance with web site functionality, password resets, and other requests for account data.
- Maintain and file electronic information to customer accounts with proper noting and documentation.
- Provide assistance with Automated Clearing House (ACH) sign up and notification of account billing statements.
- Assist with error resolution and customer complaint tracking.
- High school diploma or GED.
- Telephone customer service experience.
- Mortgage servicing experience preferred.
- Successful completion of Mortgage Bankers Association Basics of Mortgage Servicing course preferred.
- Excellent customer service skills.
- Excellent telephone etiquette.
- Excellent verbal and written communication skills.
- Ability to accurately enter data into electronic systems.
- Strong interpersonal skills.
- Ability to work effectively as part of a team.
- Ability to plan and organize a large workload.
- Maintains high level of confidentiality.
- Strong organizational and time management skills; uses time effectively; consistently meets deadlines.
- Documents regularly, thoroughly, accurately, and completely with a high level of detail.
- Ability to read, follow and interpret instructions, regulations and policies.
- Exercises good and consistently fair judgment, courtesy, and tact in dealing with the staff and public in giving and obtaining information.
- Computer literate; proficient in Microsoft Word, Excel, Outlook, and the internet; able to effectively adapt to and use other computer systems as needed for daily activities.
- The ability to use a phone headset for long periods of time.
- While performing the duties of this job, the employee is regularly required to sit; stand; use hands to finger, handle or feel; and talk and hear.
- The employee is occasionally required to walk; reach with hands and arms, and stoop, kneel, or crouch.
- Specific vision abilities required by this job include close vision, distance vision, and the ability to adjust focus.