Coffee Venue Crew Member

1 week ago


Rockville, Maryland, United States Whole Foods Market Full time

Position Overview:

As a vital member of our team, you will be responsible for crafting exceptional coffee beverages and delivering outstanding customer service. This role requires a commitment to maintaining the highest standards of quality and cleanliness while ensuring a welcoming atmosphere for our customers.

Key Responsibilities:

  • Prepare and serve a variety of coffee and espresso drinks, ensuring adherence to established recipes and presentation standards.
  • Engage with customers by providing detailed descriptions of menu items and assisting with their selections.
  • Process customer transactions accurately and efficiently.
  • Monitor the quality and freshness of products, ensuring proper rotation and storage.
  • Arrive on time for shifts, well-groomed and ready to provide excellent service.
  • Utilize suggestive selling techniques to enhance customer experience and maximize sales.
  • Maintain a clean and sanitary work environment, adhering to health and safety regulations.
  • Perform opening and closing duties as assigned, ensuring accuracy in signage and pricing.
  • Report any safety hazards or violations immediately.
  • Complete additional tasks as directed by store leadership.

Qualifications:

  • Knowledge of coffee products and preparation techniques.
  • Strong communication skills and a collaborative spirit.
  • Ability to manage time effectively and follow procedures diligently.
  • Passion for natural foods and alignment with Whole Foods Market's core values.
  • Retail experience is preferred but not mandatory.

Physical Requirements:

  • Ability to lift up to 50 pounds.
  • Comfortable standing and walking for extended periods.
  • Willingness to work in varying temperatures and conditions.

Whole Foods Market Commitment:

We are dedicated to providing an inclusive and equitable workplace for all Team Members. Our benefits extend beyond the basics, offering a range of programs to support your physical, mental, and financial well-being.



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