Executive Store Leader

4 days ago


Phoenix, Arizona, United States The Container Store Full time
Job Summary

The Container Store is seeking an experienced Executive Store Leader to lead our store team in delivering exceptional customer service, driving business results, and achieving our business goals. As a key member of our leadership team, you will be responsible for managing the store's operations, leading a team of managers, and developing talent to achieve sales and payroll goals.

Key Responsibilities
  • Team Management and Development:
    • Build and lead a high-performing team of managers and sales associates.
    • Develop and implement strategies to drive engagement, productivity, and customer satisfaction.
    • Communicate effectively with staff, Area Directors, and Regional Directors to ensure alignment and achieve business objectives.
  • Operations and Financial Responsibility:
    • Manage payroll expenses and labor plans to achieve sales and payroll goals.
    • Identify and implement opportunities to improve store operations, reduce costs, and increase efficiency.
  • Customer Service and Sales:
    • Lead by example on the sales floor, demonstrating a passion for customer service and sales.
    • Develop and implement strategies to drive sales growth, increase customer loyalty, and improve customer satisfaction.
Requirements
  • At least 10 years of leadership and coaching experience in retail or a related industry.
  • Proven track record of developing and leading high-performing teams to achieve sales and payroll goals.
  • Excellent communication, interpersonal, and problem-solving skills.
  • Ability to work in a fast-paced environment, prioritize tasks, and manage multiple projects simultaneously.
  • Strong business acumen, with a focus on driving sales growth, reducing costs, and improving efficiency.
What We Offer
  • Competitive salary and bonus structure.
  • Comprehensive benefits package, including medical, dental, and vision insurance.
  • 401(k) retirement plan with company match.
  • Opportunities for professional growth and development.
  • A dynamic and supportive work environment.


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