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Store Manager in Training
2 months ago
We are seeking a highly motivated and experienced Store Manager in Training to join our team at Camelback2 Store (17th Ave & Camelback Rd). As a key member of our retail operations team, you will be responsible for driving business growth, leading a high-performing team, and ensuring exceptional customer service.
Key Responsibilities- Develop and execute retail operations plans to achieve daily, monthly, quarterly, and yearly goals for operating income, revenue, and production.
- Coordinate with district managers to develop and implement strategic plans to drive donations.
- Monitor product levels daily to achieve bottom line sales budget against targets.
- Ensure payroll costs and operating costs are managed to budget.
- Ensure team members deliver excellent customer service to donors and customers.
- Ensure store locations are clean, well-kept, and reflect the company brand appropriately.
- Partner with community businesses and organizations to promote the company mission.
- Transfer to different stores at any given moment due to business needs.
- Cover shifts at different stores at any moment due to business needs.
- Ensure that all team members are well-trained and fulfill their duties and responsibilities.
- Ensure that donation attendants demonstrate excellent customer service in receiving donations and that those donations are sorted and prepared for processing.
- Ensure that production teams process, price, and display product per company standards and to achieve store goals.
- Under direction of the retail district manager, partner with other store locations to allocate donations, team members, and leadership to maximize area performance.
- Ensure that team members are operating per company standards and procedures.
- Must have reliable transportation in order to perform daily tasks such as dropping off the bank deposit, helping at other stores, and attending personal training and development classes.
- High School Diploma or equivalent.
- Two years work experience in retail management, preferably thrift.
- One-year customer service experience.
- Proficient in Microsoft Office Suite.
- Valid driver's license and clean MVR.
- Ability to pass a background check and drug screen, where applicable for position.
- Ability to speak and read English proficiently.
- Comprehensive Total Rewards package, including medical, dental, vision, 401(k), and paid time off.
- Opportunity to work for a company that values diversity and is centered on success.
- Chance to be part of a team that has been named a Best Place to work by the Phoenix Business Journal.
