Interlibrary Loan Borrowing Assistant
5 days ago
Job Summary:
The University of Oklahoma is seeking a highly organized and detail-oriented Interlibrary Loan Borrowing Assistant to join our team in the Interlibrary Loan & Document Delivery Unit of the Storage & Delivery department of University Libraries.
Key Responsibilities:
- Processing Requests: The successful candidate will be responsible for processing interlibrary loan borrowing requests, including verifying borrower information, checking availability, and coordinating with lending libraries.
- Record Keeping: The Interlibrary Loan Borrowing Assistant will maintain accurate and confidential records and reports related to Interlibrary Loan services, ensuring compliance with library policies and procedures.
- Customer Service: The candidate will provide excellent customer service to library users, responding to inquiries, and resolving issues in a timely and professional manner.
- Collaboration: The Interlibrary Loan Borrowing Assistant will work collaboratively with other library departments, branch libraries, special collections, and borrowing institutions worldwide to ensure seamless interlibrary loan services.
- Supervision: The successful candidate will oversee the work of student employees, providing guidance and support to ensure the successful completion of tasks and projects.
Requirements:
- Education: Bachelor's degree in Library Science, Information Science, or a related field.
- Experience: 1-2 years of experience in interlibrary loan, library services, or a related field.
- Skills: Excellent communication and organizational skills, ability to work in a fast-paced environment, and proficiency in library software and systems.
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