Customer Service Representative

2 weeks ago


Saratoga Springs, New York, United States Skidmore College Full time

This role is responsible for providing exceptional customer service to the Skidmore College community and the general public. The ideal candidate will be organized, attentive to detail, and possess strong communication skills.

Key Responsibilities:

  • Operate cash register and assist customers throughout each day
  • Maintain organized and cleanly sales floor, assisting with receiving items to be folded, tagged, and displayed
  • Assist in merchandising table displays and dressing mannequins in the window displays
  • Interact and provide customer service to the College community and the general public
  • Collaborate with Shop staff including student workers as well as external vendors
  • Assist other staff members with various tasks such as receiving books and processing web orders, calling publishers, entering data into the Point of Sale system for existing and incoming products
  • Assist with events such as sales, pop-ups, promotions, etc., and other miscellaneous projects with textbooks, inventory, shipping out batch items such as Celebration Boxes or Admissions tee shirts
  • Aid in managing student workers

Requirements:

  • Organized
  • Attention to detail
  • Provide excellent customer service
  • Punctual
  • Team-player attitude
  • Solution-oriented
  • Ability and willingness to learn

Pay Range: $15.49 per hour

Required Documents: On-line application, Cover Letter, Resume, List of Three References

EEO Statement: Skidmore College is committed to being an inclusive campus community and, as an Equal Opportunity Employer, does not discriminate in its hiring or employment practices on the basis of race, color, creed, religion, gender, age, national or ethnic origin, physical or mental disability, military or veteran status, marital status, sex, sexual orientation, gender identity or expression, genetic information, predisposition or carrier status, domestic violence victim status, familial status, dating violence, or stalking, or any other category protected by applicable federal, state or local laws.



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