Evening Restaurant Host/Hostess

1 week ago


Charlotte, North Carolina, United States StepStone Hospitality Inc. Full time
Job Overview

StepStone Hospitality Inc. is expanding and is in search of dedicated Restaurant Hosts/Hostesses to join our vibrant team.

Key Responsibilities:
  • Warm Welcome: Greet every guest with enthusiasm, provide necessary utensils and menus, and inform them of any special offerings.
  • Seating Arrangements: Assign guests to appropriate sections, ensuring fairness to all service staff.
  • Communication: Answer phone calls promptly, including room service inquiries, and relay orders to the respective servers.
  • Transaction Management: Handle guest transactions efficiently, manage the cash register, and ensure all cash is secured throughout the shift.
  • Host Stand Preparation: Organize the host stand with menus, checks, cash trays, and other essentials, while ensuring tables are properly set for service.
  • Guest Satisfaction: Regularly check on guests to ensure their dining experience meets our high standards.
  • Complaint Resolution: Immediately inform management of any guest concerns.
  • Service Follow-Up: Contact back-room service guests to assess satisfaction, promote additional offerings, and coordinate tray pickups.
  • Etiquette Standards: Adhere to proper etiquette when seating guests.
  • Safety Compliance: Follow all safety protocols and procedures diligently.
  • Team Support: Assist fellow service staff as needed.
  • Cash Handling: Maintain strict adherence to cash handling protocols.
  • Technical Skills: Proficiently use various office software as required.
Qualifications:
  • Ability to lift a minimum of 50 pounds.
  • Physical capabilities including pushing, bending, and manual dexterity.
  • Effective communication skills, including hearing, writing, and typing.
  • Knowledge of hotel operations and relevant regulations.
  • Strong mathematical and computer skills.
  • High school diploma preferred; relevant training and experience are essential.
  • Ability to obtain necessary licenses or certifications in a timely manner.
  • Preferred certifications in CPR and first aid.


  • Charlotte, North Carolina, United States Sheng Ramen Full time

    Sheng Ramen is a Japanese ramen restaurant in Charlotte, NC seeking part-time Restaurant Hosts/Hostesses and To-Go Order Takers. We offer a positive work environment with friendly staff. Responsibilities: Provide excellent customer service to guests.Manage seating arrangements and waitlists efficiently.Process to-go orders accurately and...


  • Charlotte, North Carolina, United States Sheng Ramen Full time

    About Sheng RamenWe are a Japanese ramen restaurant located in the Ballantyne area of Charlotte, NC, seeking a part-time host/hostess to join our team.Job SummaryThis is a part-time opportunity for a responsible and customer-focused individual to work as a host/hostess, taking orders for takeout and providing excellent customer...


  • Charlotte, North Carolina, United States Restaurant Management Search Full time

    Job DescriptionRestaurant Management Search is seeking a highly skilled and experienced Restaurant Operations Manager to join our team.ResponsibilitiesLead Restaurant Operations: Oversee the day-to-day operations of a restaurant, ensuring seamless execution of menu items, customer service, and staff management.Manage Restaurant Staff: Recruit, train, and...


  • Charlotte, North Carolina, United States Suncakes NC LLC Full time

    Job Summary:We are seeking a friendly and efficient Host/Hostess to join our team at Suncakes NC LLC. As a Host/Hostess, you will be the first point of contact for our guests and play a crucial role in ensuring their dining experience is exceptional.Key Responsibilities:Greet guests promptly and seat them in a timely manner.Manage phone calls and take orders...


  • Charlotte, North Carolina, United States StepStone Hospitality Inc. Full time

    Job OverviewStepStone Hospitality Inc. is seeking a skilled Restaurant Host/Hostess to join our dynamic team at the Le Meridien Sheraton Charlotte Hotel. As a key member of our hospitality team, you will be responsible for providing exceptional customer service and ensuring a seamless dining experience for our guests.Key ResponsibilitiesGreeting and...


  • Charlotte, North Carolina, United States JACKMONT HOSPITALITY INC Full time

    Job OverviewAs a Host/Hostess at JACKMONT HOSPITALITY INC, you will be the first point of contact for our Guests, setting the tone for an exceptional dining experience. Your role will be to ensure a seamless and welcoming experience for all Guests, from arrival to departure.Key ResponsibilitiesGuest Greeting and Seating Greet incoming Guests warmly and seat...


  • Charlotte, North Carolina, United States HHB Restaurant Recruiting Full time

    Restaurant Management OpportunityWe are seeking an exceptional Restaurant Management Leader to join our team at HHB Restaurant Recruiting. As a Restaurant Executive Chef, you will be responsible for leading a team of culinary professionals and overseeing the daily operations of our restaurant.Key Responsibilities:Leadership and Team Management: Lead a team...


  • Charlotte, North Carolina, United States Jackmont Hospitality Full time

    Job SummaryWe are seeking a highly skilled and friendly Host/Hostess to join our team at Jackmont Hospitality. As a Host/Hostess, you will be the first point of contact for our guests, setting the tone for an exceptional dining experience.Key ResponsibilitiesGuest Greeting and SeatingWelcoming guests upon arrival, ensuring a smooth and efficient seating...


  • Charlotte, North Carolina, United States Reid's Fine Full time

    Job OverviewA host or hostess plays a vital role in ensuring a positive experience for customers at Reid's Fine Foods. Their responsibilities include greeting customers, taking reservations, and seating guests in a timely and efficient manner. They may also handle phone calls and respond to customer inquiries about the restaurant and menu.Key...


  • Charlotte, North Carolina, United States Salted Melon Full time

    About the Role:We're seeking a friendly and professional individual to join our team at Salted Melon as a Host and Guest Experience Specialist. If you enjoy interacting with customers in a fun, welcoming, and health-conscious environment, this could be the perfect opportunity for you.Job Overview:A Host and Guest Experience Specialist is responsible for...


  • Charlotte, North Carolina, United States Puerta Full time

    Job Title: Host at Puerta RestaurantJob Summary:Puerta Restaurant is seeking a highly skilled and customer-focused Host to join our team. As a Host, you will be responsible for providing exceptional customer service, ensuring a smooth and efficient dining experience for our guests.Key Responsibilities:Greeting and Seating: Greet guests upon arrival, check...

  • Host | Hostess

    1 week ago


    Charlotte, North Carolina, United States Kindred Studio Full time

    Job DescriptionWe are a dynamic and high-end restaurant with innovative menu offerings, a wide selection of craft beverages, and an exceptional wine selection.This role holds significant importance in our restaurant as you will be the first point of contact for guests and the final touchpoint in expressing gratitude for their visit.We are seeking an...

  • Restaurant Host

    6 days ago


    Charlotte, North Carolina, United States East Coast Wings + Grill Full time

    Job Summary:We are seeking a highly motivated and customer-focused individual to join our team as a Host at East Coast Wings + Grill. As a Host, you will be the first point of contact for our guests, providing a warm and welcoming atmosphere that sets the tone for an exceptional dining experience.Key Responsibilities:Manage the front-of-house operations,...


  • Charlotte, North Carolina, United States Restaurant Management Search Full time

    This fast-paced, independent restaurant group is seeking a Restaurant Operations Manager for their Charlotte, NC location. The ideal candidate will be responsible for overseeing the overall operations of the restaurant, including financial performance, staff management, and adherence to operating standards to ensure the restaurant's success.Minimum of 1 year...

  • Host

    1 week ago


    Charlotte, North Carolina, United States Emmy Squared Pizza Full time

    Job DescriptionEmmy Squared Pizza is seeking a skilled Host to join our team. As a Host, you will be responsible for providing exceptional customer service and ensuring a seamless dining experience for our guests.Key Responsibilities:Guest Service: Provide courteous, prompt service to our guests, including greeting them upon arrival and thanking them upon...

  • Host

    1 week ago


    Charlotte, North Carolina, United States Ditka's Restaurant Group Full time

    Job Opportunity at Ditka's Restaurant GroupAbout the Company:Ditka's Restaurant Group is a renowned dining establishment with a strong presence in Chicago and Pittsburgh. Our latest addition, Catalina Kitchen + Bar, is located in the vibrant Elizabeth neighborhood of Charlotte, offering modern American cuisine in a welcoming atmosphere. We are seeking...

  • Restaurant Host

    1 week ago


    Charlotte, North Carolina, United States Sonesta Hotels Full time

    Restaurant Server Opportunity at Sonesta HotelsWe are seeking a dedicated Restaurant Server to provide exceptional service in our food and beverage venues, ensuring a high level of quality and customer satisfaction.Key Responsibilities:Welcome and engage guests in a professional manner, ensuring a positive dining experienceHave a thorough knowledge of the...

  • General Manager

    6 days ago


    Charlotte, North Carolina, United States Suncakes NC LLC Full time

    Job SummarySuncakes NC LLC is seeking a highly skilled and experienced Restaurant General Manager to lead our IHOP restaurant team. As a key member of our management team, you will be responsible for driving sales growth, improving operational efficiency, and ensuring exceptional customer service.Key ResponsibilitiesOperations Management: Oversee the daily...


  • Charlotte, North Carolina, United States Big View Diner Full time

    Job SummaryWe are seeking a highly skilled and enthusiastic Hostess / Cashier / Take-out Associate to join our team at Big View Diner. As a key member of our front-of-house team, you will be responsible for providing exceptional customer service, managing seating arrangements, and ensuring a seamless dining experience for our guests.Key...

  • Hospitality Host

    1 week ago


    Charlotte, North Carolina, United States Ditka's Restaurant Group Full time

    Exciting Job Opportunity at Ditka's Restaurant GroupAbout the Company:Ditka's Restaurant Group is a renowned dining establishment with a strong presence in Chicago and Pittsburgh. Our latest addition, Catalina Kitchen + Bar, is located in the vibrant Elizabeth neighborhood of Charlotte, offering modern American cuisine in a welcoming atmosphere. We are...