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Business Operations Specialist

2 months ago

San Francisco, California, United States Cynch AI Full time

{"h1": "Business Operations Manager at Cynch AI", "p": "At Cynch AI, we are on a mission to empower small businesses with AI-driven financial decision-making. Our Business Operations team is a high-impact group that works across all functions of the business, from product and engineering to tax and customer support.

As a Business Operations Manager, you will work on a variety of mission-critical projects while driving the operations of part of the business. You will monitor key metrics, make sure work is flowing efficiently, and quickly move to solve problems.

Key Responsibilities:

* Learn the business: Embed yourself in various teams across the business, getting into the details, and learning about key issues to identify the biggest points of leverage.
* Identify problems: Monitor the operations of the business, keeping an eye on business metrics, and spotting issues before they become big problems.
* Define solutions: Collaborate with leaders across product, engineering, tax and accounting, and operations to develop, test, and iterate on new solutions – from processes to new products.
* Deliver impact: Lead projects through the full cycle, executing to ensure successful change and outcomes at scale.
* Ad hoc analytical and operational support: Support leaders across the company on ad hoc projects and ongoing operations.

Requirements:

* Experienced: You have 3-5 years of experience in an analytical and operational role.
* Insatiably curious: If something doesn't make sense to you, you won't stop until it does. You can quickly grasp concepts in new domains.
* Pragmatic: You balance short-term needs with long-term thinking.
* Analytical: You are probably an expert in Excel and take a data-informed approach to everything you do.
* Exceptional communicator: You distill complex topics into clear, rationalized recommendations. You can build relationships and drive change.

Bonus Points:

* Experience at a rapid growth, B2B tech company
* Experience in a highly regulated industry (e.g., healthcare or financial services)
* Experience with SQL

Benefits:

* Competitive salary
* Comprehensive benefits package that includes health, dental, vision, and 401(k)
* Flexible PTO
"}