Business Solutions Specialist

2 days ago

San Francisco, California, United States CyberTec Full time
Job Summary

We are seeking a highly skilled Business Solutions Specialist to join our team at CyberTec. The ideal candidate will have a strong background in IT and business analysis, with experience in evaluating technical risks and impacts in terms of data privacy and information security.

The Business Solutions Specialist will be responsible for identifying, documenting, and recommending solutions to business requirements from a technology, process, and workflow perspective. This will involve working closely with stakeholders from various business units, supporting IT training, user acceptance testing, test scenarios, integrations, planning, coordination, and deployment of multi-team enhancements or projects.

The successful candidate will have a strong understanding of business metrics and be able to draw well-integrated conclusions and tell a cohesive story from insights and analyses. They will also have excellent organizational and project management skills, with the ability to work well with others in a fast-paced, dynamic environment.

Key Responsibilities
  • Contribute technical analysis to ensure that the delivered system functionality matches the specified requirements
  • Ensure business satisfaction with IT services and products
  • Understand and support communication of user expectations
  • Contribute to project execution, including taking a lead role in multi-track project plans, communicating updates to stakeholders, and providing weekly reports
  • Successfully identify opportunities to enhance existing IT processes and collaborate with process owners to introduce efficiencies
  • Establish and sustain relationships with critical subsidiary execution teams, including senior leaders, track leads, IT support, and other corporate partners, and P&O
  • Solicit, elaborate, and communicate requirements and/or issues to technical and non-technical stakeholders
  • Contribute with all internal IT communications and activities with Information Security, P&O, Finance, IT fulfillment teams and IT infrastructure teams
  • Contribute solutions as a subject matter expert by corresponding with regional counterparts and developing a global governance and shared services operating model
Requirements
  • 3-5+ years of experience in IT or related technical profession
  • Experience with evaluating technical risks and impacts in terms of data privacy and information security preferred
  • Demonstrate business acumen to effectively communicate with IT and business partners of varying organizational levels
  • Strong requirements gathering and functional specification documentation skills
  • Demonstrated experience in driving project teams from inception through implementation, with the ability to successfully design and direct project testing and quality assurance processes
  • Proficient data analysis skills and the ability to evaluate, manipulate, and solution based on complex data sets
  • Any Experience with the principles and practices of project management (Project Charters, Cost Benefit Analysis, GANT and RACI charts, etc.) would be nice to have
  • Agile/Scrum Experience (if not, training will be provided)
  • Bachelor's degree Required
  • Bachelor's Degree in Corporate Strategy, Business Analytics, Management, Finance, Economics, or Mathematics from an accredited US Based university
  • 2+ years of industry experience in Operations, Sales, Sales Planning, Business Analysis, or Research, OR 2+ years with Strategy Consulting or Analytics Consulting company with clients in content distribution and/or creation
  • 2+ years producing and distributing business facing insights and reports
  • Skills
  • Statistical Analysis, financial modeling, and data interpretation - proficient in statistical methods to analyze data, find patterns and draw meaningful conclusions and actionable insights
  • Demonstrate knowledge of key business metrics (calculations, meaning and impact)
  • Ability to draw well-integrated conclusions and tell a cohesive story from insights and analyses
  • Critical thinking and problem-solving skills, anchored by the business ask / goal, demonstrated ability to translate insights to business implications and actionable knowledge
  • Detail oriented with ability to QC mistakes and troubleshoot errors
  • Some QA exp
  • Excellent organizational and project management skills
  • Strong initiative and the ability to work well with others in a fast-paced, dynamic environment
  • SQL:
  • Experience in using this language to query databases, extract relevant data and performing basic data transformations
  • Basic Experience Python analytical packages a plus

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