Sales Operations Coordinator

1 week ago


Buffalo, New York, United States Shaner Corporation Full time
Job Summary

We are seeking a highly organized and detail-oriented Sales Coordinator to join our team at Shaner Corporation. As a Sales Coordinator, you will play a critical role in supporting the Sales department by ensuring compliance with daily operational procedures, maintaining knowledge of hotel services and features, and providing administrative support.

Key Responsibilities
  • Ensure compliance with daily operational procedures and maintain knowledge of hotel services and features.
  • Provide administrative support to the Sales department, including dictation, typing, computer input, filing, tracing, and answering telephones.
  • Maintain confidentiality and security of specified hotel information, correspondence, reports, and files.
  • Familiarize yourself with current customers and hotel accounts.
  • Perform miscellaneous support services, including filing, gathering information, organizing the sales office, and helping to keep sales work areas neat, clean, and presentable to clients or hotel staff.
  • Ensure communication with General Manager, all other Department Managers, and staff.
Requirements
  • High school graduate.
  • Minimum 1-year administrative experience.
  • Ability to satisfactorily communicate in English with guests, management, and co-workers to their understanding.
  • Ability to provide legible communication.
  • Computer skills.
  • Previous guest relations training.
  • Familiarity with preparing statistical reports.
Benefits
  • Health insurance.
  • Paid time off.
  • 8 Paid holidays.
  • Marriott Hotel Discounts.
  • 2 Complimentary night hotel stays per year at any Shaner Hotel property.
  • 1 Complimentary meal per shift worked.
  • Located on bus and metro routes.


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