Nike Retail Specialist
5 days ago
About Nike
Nike is a global leader in the sportswear industry, dedicated to inspiring and innovating for every athlete in the world. Our purpose is to unite the world through sport, creating a healthy planet, active communities, and an equal playing field for all.
Job Summary
We are seeking a highly motivated and customer-focused Retail Specialist to join our team at the Nike Mall of America store. As a Retail Specialist, you will be responsible for delivering a premium in-store experience to our consumers, providing expert product knowledge, and ensuring a seamless shopping journey.
Key Responsibilities
- Provide exceptional customer service, ensuring a flawless consumer journey
- Expertly handle complex situations with autonomy and poise
- Focus on one of five Areas of Expertise: Selling and Service, Team and Culture, Operational Excellence, Visual Merchandising, or Digital
- Develop and maintain a deep understanding of Nike products and services
- Collaborate with colleagues to achieve sales goals and drive business results
Requirements
- 1 year of retail and/or consumer service experience
- Flexibility to work a combination of mornings, evenings, weekends, and holidays based on business needs
- Passion for engaging with consumers and encouraging them to become Nike Members
- Digital literacy and ability to learn and adapt to technology needs
- Ability to communicate in English
- Physical requirements include the ability to twist, bend, squat, reach, climb a ladder, and stand for extended periods of time with or without reasonable accommodation
- Must be at least 18 years of age
- High school diploma or GED preferred
What We Offer
- A competitive salary and benefits package
- A generous employee discount
- Opportunities for personal growth and professional development
- A casual work environment where you can be your authentic self
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