Nike Retail Specialist

5 days ago


Minneapolis, Minnesota, United States NIKE Full time

About Nike

Nike is a global leader in the sportswear industry, dedicated to inspiring and innovating for every athlete in the world. Our purpose is to unite the world through sport, creating a healthy planet, active communities, and an equal playing field for all.

Job Summary

We are seeking a highly motivated and customer-focused Retail Specialist to join our team at the Nike Mall of America store. As a Retail Specialist, you will be responsible for delivering a premium in-store experience to our consumers, providing expert product knowledge, and ensuring a seamless shopping journey.

Key Responsibilities

  • Provide exceptional customer service, ensuring a flawless consumer journey
  • Expertly handle complex situations with autonomy and poise
  • Focus on one of five Areas of Expertise: Selling and Service, Team and Culture, Operational Excellence, Visual Merchandising, or Digital
  • Develop and maintain a deep understanding of Nike products and services
  • Collaborate with colleagues to achieve sales goals and drive business results

Requirements

  • 1 year of retail and/or consumer service experience
  • Flexibility to work a combination of mornings, evenings, weekends, and holidays based on business needs
  • Passion for engaging with consumers and encouraging them to become Nike Members
  • Digital literacy and ability to learn and adapt to technology needs
  • Ability to communicate in English
  • Physical requirements include the ability to twist, bend, squat, reach, climb a ladder, and stand for extended periods of time with or without reasonable accommodation
  • Must be at least 18 years of age
  • High school diploma or GED preferred

What We Offer

  • A competitive salary and benefits package
  • A generous employee discount
  • Opportunities for personal growth and professional development
  • A casual work environment where you can be your authentic self


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