Retail Operations Specialist

2 weeks ago

Minneapolis, Minnesota, United States Northwestern Health Sciences University Full time
Why Choose Northwestern Health Sciences University?

At Northwestern Health Sciences University, you are not just taking on a role; you are contributing to a meaningful mission. Our culture is vibrant and supportive, allowing you to connect with colleagues, express your ideas, and make a significant impact. We pride ourselves on offering competitive benefits, including contributions to our retirement plan, generous paid time off, and a flexible work environment. This is a unique opportunity to grow your career in a dynamic organization.

What to Anticipate:
  • Our mission is to equip the next generation of healthcare professionals to enhance and innovate healthcare delivery.
  • Every team member plays a vital role in our collective success, fostering a culture of respect and passion for our work.
  • Diversity and inclusion are paramount; we value the unique perspectives and backgrounds that each individual brings to our team.
  • Engagement and commitment are evident in every interaction and initiative we undertake.
  • We genuinely embrace teamwork, valuing each other's insights and suggestions.
  • Despite our long-standing history, we maintain an entrepreneurial spirit that drives our progress.
  • Flexibility is integrated into our roles, with a hybrid work model that promotes a healthy work-life balance.
  • Your professional development is a priority; we provide resources to help you thrive in your career.
Position Overview:

If you are enthusiastic about delivering exceptional customer service and thrive in a collaborative, enjoyable atmosphere, this role within our retail team is ideal for you. As a Retail Operations Specialist, you will be the first point of contact for our valued customers. Your responsibilities will encompass various aspects of store operations, including supporting online sales, merchandising, and ensuring customer satisfaction. Retail growth is a key strategic focus for our institution, and we seek a proactive individual to help us reach our ambitious goals.

This is a full-time position requiring 40 hours per week, with a schedule that varies and limited evening and weekend hours.

Work Location: In-person

Key Responsibilities:
  • Develop customer relationships by prioritizing customer satisfaction.
  • Facilitate efficient checkout processes, ensuring prompt and accurate transaction handling.
  • Enhance product knowledge through continuous learning and engagement with vendor resources.
  • Assist customers in product selection and inquiries by leveraging your understanding of our offerings.
  • Support the Store Manager in executing merchandising standards and maintaining store presentation.
  • Contribute to merchandising efforts by organizing, pricing, and displaying products effectively.
  • Participate in inventory management, including preparation and auditing.
  • Handle financial transactions with care to minimize losses.
  • Perform various Point-of-Sale functions, including transaction processing and inventory adjustments.
  • Manage incoming shipments and prepare outgoing orders to support e-commerce operations.
  • Engage in special projects as needed.
Qualifications:
  • High School Diploma or equivalent required.
  • 1-3 years of experience in retail sales preferred.
  • Intermediate computer skills, particularly in Microsoft Word and Excel.
  • Strong attention to detail and basic math skills.
  • Effective verbal and written communication abilities.
  • Ability to work collaboratively within a team environment.
  • Commitment to achieving customer satisfaction.
  • Familiarity with medical terminology is advantageous.
Physical Requirements:
  • This role involves daily physical activities, including bending, lifting up to 40 lbs, and standing for extended periods.
Are you ready to contribute your skills and enthusiasm to a role that makes a difference? If you possess the qualifications and passion for this position, we would be eager to discuss your potential fit within our organization.

Our Benefits:

Northwestern Health Sciences University offers a comprehensive benefits package designed to support your current and future needs, promoting a healthy work-life balance.
  • Generous Paid Time Off (20 days per year)
  • Holidays (17 days)
  • 403(b) Retirement Plan
  • Medical, dental, and vision coverage
  • Discounted on-site clinic services for employees and their families
  • Flexible Spending Accounts
  • Short-term and long-term disability coverage
  • Life insurance options
  • Employee Assistance Program and wellness benefits
  • Tuition reimbursement for external programs
  • Tuition reduction for internal programs (includes family members)
  • Employee discounts at our campus store
  • Access to an on-site fitness center
Northwestern Health Sciences University is a nonprofit organization committed to creating an inclusive environment that values diversity and prohibits discrimination in all forms. We welcome applicants from all backgrounds and experiences.

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