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Nike Retail Specialist
2 months ago
About Us
Nike is a global leader in the sportswear industry, dedicated to inspiring and innovating for every athlete in the world. Our mission is to bring inspiration and innovation to every athlete, regardless of their level or background.
Job Summary
We are seeking a highly motivated and customer-focused Nike Retail Specialist to join our team. As a Nike Retail Specialist, you will be responsible for delivering a premium in-store experience to our consumers, while also balancing associate responsibilities and handling complex situations with autonomy and poise.
Key Responsibilities
- Selling and Service: Provide exceptional customer service, ensuring a flawless consumer journey by offering product knowledge, encouragement, and connection.
- Team and Culture: Prioritize teammates through hiring, developing, and retaining critical talent, fostering a positive and inclusive work environment.
- Operational Excellence: Maintain a safe, organized, and efficient workplace, ensuring seamless operations and high-quality customer experiences.
- Visual Merchandising: Focus on intentional storytelling, showcasing sport and style through creative visual displays and engaging product presentations.
- Digital: Enhance and grow the connection between online and offline services, utilizing in-store tools to drive sales and customer engagement.
Requirements
- 1 year of retail and/or consumer service experience
- Flexibility to work a combination of mornings, evenings, weekends, and holidays based on business needs
- Passion for engaging with consumers and encouraging them to become Nike Members
- Digital literacy, with a desire to learn and adapt to technology needs
- Ability to communicate in English
- Physical requirements include the ability to twist, bend, squat, reach, climb a ladder, and stand for extended periods of time with or without reasonable accommodation
- Must be at least 18 years of age
- High school diploma or GED preferred
What We Offer
Nike offers a competitive benefits package, including a generous employee discount and opportunities for personal growth and professional development in a casual work environment where you can be your authentic self.