IT Systems Analyst
2 weeks ago
Position: Systems Analyst 2
Location: Savannah, GA
Client: nLeague
Job Overview:
The Systems Analyst will be responsible for providing comprehensive onsite support for end users within designated areas. The ideal candidate will possess a certification in IT or networking and must upload proof of certification.
Key Responsibilities:
- Deliver onsite desktop assistance to clients located in specified regions.
- Diagnose and troubleshoot workstation and peripheral issues, resolving them both remotely and in person.
- Ensure that user applications and equipment function correctly and adhere to relevant policies and standards.
- Install and maintain network devices that provide essential services to the business.
- Conduct end user data backup and recovery with meticulous attention to detail.
- Manage surplus equipment in accordance with established protocols, ensuring proper sanitization of electronic devices, including disk wiping to DoD standards.
- Document and track problem tickets, escalating to appropriate teams as necessary.
- Collaborate with vendor support to address technical issues related to desktop hardware and software.
- Assist with special projects, including the setup, breakdown, and relocation of computer systems and peripherals.
Requirements:
Candidates must be local to the South Georgia area and are required to work onsite within the assigned coverage area.
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