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FCM Business System Analyst

2 months ago

Savannah, Georgia, United States Hyundai AutoEver America Full time
About the Role

The SAP FCM Business System Analyst will play a crucial role in leading FCM solutions for Hyundai/Kia Motors Manufacturing. This position requires a deep understanding of SAP FCM and the ability to communicate and coordinate with various stakeholders effectively.

Key Responsibilities
  • Assess, estimate, support, and manage the effective and efficient delivery of the functional aspects of SAP projects, enhancements, and service delivery (break/fix) across all HAEA-AM-supported instances.
  • Be accountable for the ERP project, enhancement assessment, and execution, including service delivery (break/fix) on our CBU's SAP ERP instance.
  • Collaborate with other team members to ensure that enhancements are delivered, leveraging the global resource pool cost-effectively without negatively impacting quality, and providing support in resolving service delivery matters and ensuring SLAs for service are met.
  • Take the lead role in assisting with the business case, planning and monitoring, eliciting requirements, requirements organization, translating and simplifying requirements, requirements management and communication, and requirements analysis.
  • Oversee incident management, checking and solving customizing issues, bug fixing, investigation of escalated problems, monitoring of interfaces and replications, enhancement management, analysis and application implementation, improvements, writing general as well as detailed, functional specifications, integration tests, and business support for UAT, the application documentation, contribution to workload estimations.
  • Keep a general overview of the solution's architecture and evolution and be accessible for all matters in the functional domain of SAP FCM.
  • Stay updated with technical developments and evolutions in SAP FCM.
  • Perform a fit-gap analysis for business requirements and deliver solutions in line with standard SAP.
  • Decompose high-level information into details and animate workshops with end-users and business representatives.
  • Distinguish requests from the underlying business needs.
  • Maintain a regular physical presence close to business interlocutors and key users to assist them in the development and daily management of their applications.
  • Respect the operating procedures and methodology effective within HAEA-AM.
  • Respect working in collaboration with external partners according to the HAEA IT model.
  • Support HQ teams in the maintenance of the SAP solution and its evolution in line with the requirements of our CBU.
  • On-call support.
Requirements
  • Bachelor's degree in computer science, business analytics, statistics, mathematics, engineering, or a related field.
  • At least 7+ years of hands-on configuration, development, or support of SAP FI/CO area.
  • Minimum of 7 years of ERP project execution/management experience.
  • Minimum 3 complete life cycle SAP implementation experience.
  • Experience in repetitive and discrete manufacturing environment.
  • Preferred experience in the automotive industry.
  • Ability to set expectations, explain and champion detailed technical concepts to peers, management, and business partners.
  • Ability to translate details into specific tasks needed to accomplish a task or solve a problem.
  • Excellent customer service skills required.
  • Excellent verbal and written communication skills and the ability to interact professionally with a diverse group, executives, managers, and subject matter experts.
  • Proven ability to work creatively and analytically in a problem-solving complex environment.
  • Proven ability to navigate the technology environment and work effectively with multiple groups around the globe.
  • Strong negotiation/persuasion and analytical skills.
  • Ability to communicate and manage in a matrix organization with multiple business partners and IT colleagues on a remote basis.
  • Must have the ability to question the status quo.
Preferred Qualifications
  • SAP FI/CO certification.
  • CPA certification.
Salary Range

$75,880 to $108,500 per year.