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Business Development Center Service Coordinator

2 months ago

Kennedy Space Center, United States Universal Nissan Hyundai Full time
Job Summary

Universal Nissan Hyundai is seeking a highly motivated and detail-oriented Business Development Center Service Coordinator to join our team. As a key member of our service department, you will be responsible for providing exceptional customer service, handling incoming calls, and ensuring seamless communication with our customers.

Key Responsibilities
  • Answer incoming customer calls and direct them to the appropriate dealership resource
  • Answer service questions and schedule service appointments for customers over the phone and in person
  • Place outbound calls to confirm appointments and follow up with no-shows to reschedule
  • Respond quickly to internet and phone inquiries with follow-up calls and emails
  • Cashiering and cash handling
  • Keeping positive relationships with teammates, service teams, and dealership management
Requirements
  • High school diploma or equivalent
  • Must be comfortable answering phones
  • Must have strong computer skills
  • Ability to multi-task and work well under pressure
  • Bi-lingual strongly preferred
  • Team player attitude
  • Prompt and courteous
  • Enthusiastic personality
  • Willing to submit to a pre-employment background check and drug screen
  • Able to lift up to 15 lbs unassisted
Benefits
  • Full-time benefits offered
  • Health insurance
  • Dental insurance
  • Vision insurance
  • Retirement benefits
  • Employee discounts