Guest Services Representative

2 weeks ago


Denver, Colorado, United States Crestline Hotels & Resorts Full time

Guest Services Representative Job Overview

The Guest Services Representative plays a crucial role in ensuring a seamless experience for all visitors. This position involves:

  • Facilitating the check-in and check-out processes for guests
  • Managing incoming phone inquiries and requests
  • Addressing unique guest needs and preferences
  • Fostering positive interactions with guests
  • Resolving any guest issues or complaints effectively
  • Striving to maintain high levels of guest satisfaction

Qualifications:

  • Completion of high school or equivalent education
  • A minimum of one year of experience in a related field
  • Proficient in basic computer operations

About Crestline Hotels & Resorts:

Crestline Hotels & Resorts is dedicated to promoting diversity and equal opportunity in the workplace. We are a prominent player in the hospitality sector, committed to delivering outstanding service to our guests globally. Explore the potential of a rewarding career with us.



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