IT Support Specialist
3 days ago
Employment Opportunity
We are seeking a skilled IT Support Specialist to join our team at Soló Technology Partners in Emigsville, PA. This role is responsible for providing technical support across various systems, including Microsoft Windows workstations, Microsoft Office products, network hardware, and VOIP phone systems.
Key Responsibilities
- Provide technical support for Microsoft Windows workstations and servers.
- Assist with troubleshooting Microsoft Office products.
- Maintain and troubleshoot network hardware and connectivity.
- Support VOIP phone systems for smooth communication.
- Resolve end-user software and hardware issues.
- Manage Active Directory, Group Policy, VPNs, and file servers.
- Collaborate with the IT team to resolve technical issues and optimize systems.
Requirements
- 2+ years of experience with Microsoft Windows OS; 1 year with Windows Server (preferred).
- Previous Help Desk experience (preferred).
- Knowledge of Windows, Office, Active Directory, Group Policy, VPNs, and IP phones.
- Basic understanding of computer hardware and peripherals.
- Strong communication, attention to detail, and organizational skills.
- Ability to multi-task, prioritize, and manage time efficiently.
- Willingness to learn new technologies.
- Team-oriented and collaborative.
- Bachelor's degree in Information Systems or related field.
- Valid driver's license required.
Work Environment
- Monday through Friday, In-Person, Office-based.
- Location: Emigsville, PA.
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