Retail Operations Manager
2 weeks ago
You are considering a position with a franchisee of Baskin-Robbins, which operates independently and is responsible for its own employees and policies. If selected for this role, your employer will be the franchisee, not Baskin-Robbins or its affiliates.
As a Retail Operations Manager, you will oversee the recruitment and development of your team members. This role is crucial in ensuring that all operational standards related to service quality and cleanliness are met effectively. You will be responsible for managing the store in a financially sound manner, striving to meet the objectives set by upper management.
A successful Retail Operations Manager must exhibit strong leadership skills, remain engaged with both customers and employees, and continuously seek to enhance store operations.
Key Responsibilities:
+ Driving operational excellence
+ Maintaining a sharp focus on guest satisfaction
+ Recognizing the significance of training and developing team members
+ Meeting financial targets, including sales goals and cost management
+ Employing effective communication and coaching techniques
Our ideal candidate is driven, enthusiastic, and possesses the ability to work autonomously. Previous experience in the food service sector is essential, and certifications in Food Safety or Serve Safe are advantageous.
Physical Requirements: This position necessitates the ability to lift between 30 to 50 pounds.
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Culinary Operations Manager
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Culinary Operations Manager
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