HVAC Operations Manager

2 weeks ago

St Petersburg, Florida, United States TemperaturePro - St. Petersburg Full time
Job Overview

Company Profile: Temperature Pro is a leading HVAC service provider in the United States, dedicated to delivering exceptional heating, ventilation, and air conditioning solutions to our residential clientele. We prioritize a work environment that encourages growth, innovation, and teamwork. Our employees are our most valuable resource, and we are committed to their professional development and overall well-being.

Position Summary: We are seeking a highly qualified HVAC Service Manager to oversee our service team. This position is suited for an individual with a strong technical foundation in HVAC systems, along with expertise in customer service and inventory oversight. The ideal candidate will play a crucial role in upholding our reputation for delivering high-quality service and ensuring customer satisfaction.

Core Responsibilities:

  • Direct the HVAC service team in daily operations, ensuring optimal efficiency and effectiveness.
  • Diagnose and resolve intricate residential HVAC system challenges.
  • Communicate service options and recommendations clearly to clients.
  • Manage inventory effectively to guarantee the availability of necessary parts and equipment.
  • Train and mentor service technicians, enhancing their skills in HVAC technology and customer service.
  • Adhere to all safety protocols and company policies.
  • Develop strategies to improve service efficiency and enhance customer satisfaction.
  • Quickly address and resolve customer inquiries and service-related concerns.
  • Collaborate with various departments to ensure seamless service delivery.
  • Oversee budget management for the service department.

Required Qualifications:
  • Proven experience as an HVAC Service Manager or in a comparable leadership position.
  • Thorough understanding of residential HVAC systems.
  • Exceptional customer service and communication abilities.
  • Expertise in inventory management.
  • Strong diagnostic and problem-solving capabilities.
  • Ability to present service options effectively to clients.
  • Leadership skills with a focus on team development.
  • Knowledge of HVAC industry safety standards and regulations.
  • Aptitude for multi-tasking in a fast-paced work environment.
  • Relevant HVAC certifications (e.g., EPA certification).

Why Choose Temperature Pro:
  • Competitive salary and comprehensive benefits.
  • Opportunities for professional and personal advancement.
  • A positive, dynamic, and collaborative work culture.
  • Ongoing training in cutting-edge HVAC technologies and customer service practices.

Compensation: $ $

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