Executive Hotel Manager

7 days ago


Philadelphia, Pennsylvania, United States Homewood Suites Full time
Job Summary

We are seeking a highly skilled and experienced Executive Hotel Manager to oversee the daily operations of our Homewood Suites hotel. The successful candidate will be responsible for ensuring exceptional guest satisfaction, maximizing revenue, and maintaining a high level of service quality.

Key Responsibilities
  • Leadership and Management: Provide strategic direction and leadership to the hotel team, ensuring effective communication, training, and development of staff.
  • Guest Services: Ensure exceptional guest satisfaction by responding to guest requests, concerns, and problems in a timely and professional manner.
  • Revenue Management: Maximize revenue through effective pricing, yield management, and sales strategies.
  • Operations and Maintenance: Oversee the maintenance and upkeep of the hotel, ensuring that all facilities and equipment are in good working order.
  • Financial Management: Manage the hotel's budget, forecasting, and financial reporting, ensuring that all financial targets are met.
  • Compliance and Risk Management: Ensure that the hotel complies with all relevant laws, regulations, and industry standards, minimizing risk and liability.
Requirements
  • Education and Experience: Bachelor's degree in Hospitality or related field, with a minimum of 3 years of experience in hotel management, including at least 2 years in a leadership role.
  • Skills and Abilities: Excellent communication and leadership skills, proficiency in hotel operations systems, experience with project planning and prioritization, and a strong understanding of financial management and revenue optimization.
Working Conditions

The Executive Hotel Manager will work in a fast-paced hotel environment, with frequent interaction with guests, staff, and external partners. The role requires strong organizational and time management skills, with the ability to prioritize tasks and manage multiple projects simultaneously.



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