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Female Spa Attendant

2 months ago


Philadelphia, Pennsylvania, United States Rittenhouse Hotel Full time

Job Summary

The Rittenhouse Hotel is seeking a highly skilled and customer-focused Spa Attendant to join our team. As a Spa Attendant, you will be responsible for maintaining the cleanliness and organization of the spa and fitness area, ensuring a high level of guest satisfaction.

Key Responsibilities

  • Immediately greet guests and offer assistance with their needs.
  • Maintain the cleanliness and order of the facility, including sweeping, mopping, and vacuuming, and removing waste.
  • Restock linens in locker rooms and guest areas.
  • Escort members/guests to changing areas in a courteous and timely manner and provide an orientation to the facility.
  • Assist in conducting monthly inventory of spa operating and guest supplies as requested.
  • Effectively communicate details regarding the facility and its amenities to members and guests.
  • Communicate with management of any member, guest, or facility issues.
  • Follow sustainability guidelines and practices related to HHM Earth View program.
  • Practice safe work habits, wear protective safety equipment, and follow MSDS and OSHA standards.
  • Ensure overall guest satisfaction.
  • Perform other duties as requested by management.

Requirements

  • High school diploma or comparable work experience.
  • Previous customer service experience or equivalent training required.

Work Environment and Context

  • Work schedule varies and may include working on holidays, weekends, and alternate shifts.
  • Requires standing for extended periods, walking, pushing, lifting up to 25 pounds, bending, and reaching; stooping, kneeling, or crouching.