Hotel General Manager

1 month ago


Philadelphia, Pennsylvania, United States Hotel in Philly Suburbs Full time

Experienced Hotel General Manager

Currently looking for a seasoned hotel General Manager with multi branded experience. Leadership is the key for this position. Proven experience with sales, accounting, and operations with be heavily favored. Please apply only if your resume will show at least 3 years of Hotel General Manager or Assistant General Manager experience with a Hilton or Marriott Brand.

Responsibilities Include

Overseeing all Day-to-Day operations
Design strategies and set goals for Sales growth.
Oversee recruitment and training of new associates
Ensuring the team performs in accordance with established brand or hotel standards
Tour and visually inspect property on a daily basis.
Monitor cost control, property condition, cleanliness, quality of product, and service throughout hotel.
Supervise development annual budget, financial reports and annual and monthly forecasts that clearly explain operational effectiveness, trends and variances.
Critically review reports of occupancy and revenue, make judgments, and implement changes to maximize profits.
Greet and maintain positive rapport with associates and customers and communicate regularly with the public, staff, corporate office, and owners.
Handle associate issues appropriately and in conjunction with human resources following Rocking Chair Hospitality Management policies.
Participate in community affairs and maintain positive public image. Meet with potential and current clients and promote hotel.
Ensure safety practices and procedures are followed and proper emergency and security procedures are maintained.
Monitor quality guest satisfaction scores and/or guest feedback and communicate to and train associates accordingly.
Create specific, measurable, achievable, realistic, and timely action plans to remedy guest service deficiencies.
Comply with attendance rules and be available to work on a regular basis.
Follow sustainability guidelines and practices.
Perform other duties as requested by management.
Skills/Requirements Proven experience as a General Manager or Assistant General Manager
Budgeting and cost control experience
Knowledge of finance, HR, operations, etc.
Excellent communications and leadership skills
Problem Solving ability
Source: Hospitality Online

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