ITIL V4 Incident Management Specialist

6 days ago


Charlotte, North Carolina, United States Resource Logistics, Inc. Full time
Incident Management Governance Role

In this role, you will leverage your expertise to help establish an effective Incident Management governance model, focusing on incident ticket data quality. You will analyze geospatial data for insights and decision-making, oversee projects to meet standards, and provide technical support and guidance.

Key Responsibilities:

  • Analyze geospatial data for insights and decision-making.
  • Oversee geospatial projects to meet standards.
  • Provide technical support and guidance.
  • Collaborate with cross-functional teams.
  • Develop and maintain geospatial databases.
Requirements

The ideal candidate will have:

  • A strong background in geospatial data analysis and management.
  • Extensive experience in Incident Management and ITIL V4.
  • Proficiency in advanced geospatial tools and software.
  • Excellent analytical and problem-solving skills.
Salary and Benefits

The estimated salary for this role is $120,000 - $150,000 per year, depending on experience. Additionally, we offer a comprehensive benefits package, including health insurance, retirement plans, and paid time off.



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