Technical Operations Manager

7 days ago


Charlotte, North Carolina, United States Global Channel Management Full time

About Global Channel Management

We are seeking a Technical Operations Manager to oversee the installation, configuration, and maintenance of our enterprise content management systems. With a strong background in Windows and Linux Operating Systems, this role requires a minimum of 3 years of experience working with these technologies. The ideal candidate will be responsible for identifying areas of improvement in end-user support and implementing automation and monitoring solutions.

Key Responsibilities:

  • Install, configure, and maintain enterprise content management systems
  • Identify areas of improvement in end-user support and implement automation and monitoring solutions
  • Collaborate with cross-functional teams to develop and implement process improvements
  • Develop and maintain technical documentation and knowledge base articles

Salary: $110,000 - $170,000 per year

Requirements:

  • Minimum 3 years of experience working with Windows and Linux Operating Systems
  • Experience with ITIL applications such as ServiceNow
  • Proficiency with Webserver technology, Apache Tomcat preferred

What We Offer:

  • Competitive salary range
  • Ongoing training and professional development opportunities
  • A dynamic and collaborative work environment

Location: Remote or On-site (Flexible)

We offer a competitive salary range of $110,000 - $170,000 per year, depending on experience. If you're a motivated and technically skilled individual who enjoys leading projects and teams, we'd love to hear from you.



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