ITIL Process Analyst Lead

3 weeks ago


Charlotte, North Carolina, United States N-Tier Solutions Full time

Job Description:

We are looking for an ITIL Process Analyst Lead to join our team at N-Tier Solutions Inc. The successful candidate will have 8-10 years of experience in IT service management, with a focus on process analysis and improvement.

Key Responsibilities:

  • Establish liaison relationships with business partners and technical teams to provide technical solutions.
  • Assess client needs using structured requirements processes to identify business priorities.
  • SUPPORT THE PLANNING AND FACILITATE REQUIREMENT REVIEW SESSIONS TO ENSURE ALIGNMENT ACROSS ALL BUSINESS UNITS.
  • Lead quality assurance activities, including design and execution of test cases.

Requirements:

  • 8-10 years of relevant technical and business work experience.
  • Bachelor's degree in Computer Science, Information Systems, Business Administration, or related field.
  • PREFERRED: Certified Scrum Master and/or Product Owner.

Estimated Salary: $140,000 per year, depending on experience.



  • Charlotte, North Carolina, United States Pyramid Consulting, Inc Full time

    Immediate need for a talented Continuous Improvement Process Engineer. This is a contract opportunity with long-term potential and is located in the Charlotte area.Job ID: 25-55405We are looking for a skilled Process Engineer to lead our CT&O portfolio of process models and procedures. The ideal candidate will have industry-specific knowledge, sampling and...


  • Charlotte, North Carolina, United States Mindlance Full time

    About the Job:We are seeking an experienced Process Improvement Engineer to join our team at Mindlance. As a Process Improvement Engineer, you will play a critical role in driving process improvements and enhancing operational efficiency across our organization.Key Responsibilities:Apply Lean Six Sigma methodologies to drive process improvements in IT...


  • Charlotte, North Carolina, United States City National Bank Full time

    **City National Bank Career Opportunity:**Job Title: Business Process Analyst LeadCompensation: $145,000 - $185,000 annuallyLocation: Miami, FL, and surrounding areasWe are seeking an experienced Business Process Analyst Lead to join our team at City National Bank. This individual will lead process improvement initiatives, develop and implement sustainable...


  • Charlotte, North Carolina, United States Sharp Decisions Full time

    Job Summary">Sharp Decisions is seeking a highly skilled Technical Business Analyst to join our team. As a Technical Business Analyst, you will play a critical role in supporting the development and implementation of new systems and processes.">You will work closely with cross-functional teams to design, develop, and implement new systems and processes,...


  • Charlotte, North Carolina, United States Sharp Decisions Full time

    Company Overview">Sharp Decisions is a leading provider of innovative solutions for the financial industry.">Job Description">We are seeking a highly skilled Technical Business Analyst to join our team. As a Technical Business Analyst, you will play a critical role in supporting the development and implementation of new systems and...


  • Charlotte, North Carolina, United States Pyramid Consulting, Inc Full time

    About the RoleWe are seeking a highly skilled Technical Systems Analyst to support our Enterprise Architecture workstream across all Enterprise Payment & Wholesale teams. This is a 06+ Months Contract opportunity with long-term potential and is located in Charlotte, NC(Hybrid).Key Responsibilities:Provide systems analysis support for interfacing business and...


  • Charlotte, North Carolina, United States Axiom Global Full time

    Axiom Global seeks a talented Strategic Process Analyst to join our team. In this role, you will analyze and design business processes and systems, assess business models, and gather and synthesize information to define the future state and/or business solution.As a Subject Matter Expert (SME), you will provide strategic advice and guidance to stakeholders,...


  • Charlotte, North Carolina, United States ASK Consulting Full time

    At ASK Consulting, we are looking for a highly motivated Technology Risk Control Analyst to join our team.In this role, you will be responsible for contributing to our technology risk/control framework and assessment program.You will perform risk-based testing activities that independently evaluate the design and effectiveness of controls.The ideal candidate...

  • Data Analyst Lead

    3 weeks ago


    Charlotte, North Carolina, United States Chemring Sensors and Electronic Systems Full time

    Chemring Sensors and Electronic Systems is a leading provider of advanced sensors and electronic systems for defense and security applications.About the RoleWe are seeking a highly skilled Data Analyst to join our team at Chemring Sensors and Electronic Systems.Salary: $80,000 - $110,000 per year, depending on experience.Key Responsibilities:Perform data...


  • Charlotte, North Carolina, United States TD Bank Full time

    About the RoleWe are seeking a highly skilled Quantitative Analyst Lead to join our team. As a key member of our risk management department, you will be responsible for developing and enhancing quantitative pricing models, leading research efforts, and collaborating with trading desks to analyze financial markets using quantitative models.This is an...


  • Charlotte, North Carolina, United States Mindlance Full time

    About the Role:We are seeking a seasoned Process Improvement Engineer to join our team at Mindlance. As a Process Improvement Engineer, you will be responsible for owning and managing the CT&O portfolio of process models and procedures.Key Responsibilities:Apply Lean Six Sigma methodologies and drive process improvements in IT services (Incident, Problem,...


  • Charlotte, North Carolina, United States Citigroup Inc Full time

    The Senior Lead Analyst is responsible for driving results in the financial services industry, leveraging a strong understanding of the sector to contribute to the development and implementation of effective stress testing processes.Key responsibilities include:Engagement in the workstream and business specific stress testing process, partnering with key...

  • Lead Cost Analyst

    4 days ago


    Charlotte, North Carolina, United States PTR Global Full time

    Job OverviewWe are looking for a highly skilled Lead Cost Analyst to join our team at PTR Global. In this role, you will be responsible for evaluating financial performance, including cost or budget administration, and performing complex data modeling and financial analysis.About the JobTrack spending patterns to ensure cost control and operational...


  • Charlotte, North Carolina, United States Eliassen Group Full time

    Salary Range$50 - $60 per hour, depending on skills and experience.Job DescriptionAs a highly customer-focused and team-oriented Business Analyst III, you will work closely with Product Owners, team members, area Leads, and IT Leadership to drive the success of our customer mobile application. You will participate in testing and evaluation of new IT...


  • Charlotte, North Carolina, United States Tephra Inc. Full time

    Tephra Inc. is seeking a skilled Lead Data Analyst to join its Regulatory Reporting team. This role will involve leading Comprehensive Capital Analysis and Review FR Y14 Q/M reporting initiatives and development, as well as coordinating with line of business reporting teams to deliver CCAR Y14Q/M and other large data collections for banking regulators.About...


  • Charlotte, North Carolina, United States Deluxe Full time

    About the RoleThe Document Processing Lead position handles highly complex customers with minimal supervision. This role focuses on performing day-to-day functions of highly complex client processing.Key ResponsibilitiesHandles highly complex customers with unique, specific, and/or challenging processing requirements.Performs lookups and additional research...


  • Charlotte, North Carolina, United States Churchill Real Estate Full time

    Key Responsibilities:The Closing Process Lead is accountable for overseeing the entire closing process, ensuring accuracy, timeliness, and compliance with company policies and investor requirements.Main Responsibilities:Develop and implement strategies to improve the efficiency and accuracy of the closing process.Lead a team of loan closing associates,...


  • Charlotte, North Carolina, United States Volt Full time

    Job OverviewInnova Solutions is currently hiring for a talented Workforce Analyst to join our team. This role involves supporting Cybersecurity managers with resource planning, requisition approval, and attrition tracking.About the JobAs a Workforce Analyst, you will be responsible for executing processes while leveraging your skills with process automation...


  • Charlotte, North Carolina, United States Omni Inclusive Full time

    Job Summary: Business Process Optimization LeadOmnI inclusive is seeking a Business Process Optimization Lead to join our team. The ideal candidate will have a proven track record of creating clear, concise deliverables which reflect a deep understanding of business needs and software functionality, as well as experience with iterative and agile...

  • Financial Analyst

    6 days ago


    Charlotte, North Carolina, United States MSS Solutions, LLC Full time

    MSS Solutions, LLC is seeking a highly skilled Financial Analyst to join our team. This role will be responsible for managing cash application processes, ensuring accuracy and efficiency in financial transactions.As a Financial Analyst at MSS Solutions, you will work closely with the finance team to resolve payment discrepancies, maintain detailed records,...