Platform Configuration Expert

3 weeks ago


Charlotte, North Carolina, United States Insight Global Full time
About the Role:
We are looking for a talented Platform Configuration Expert to join our team at Insight Global. As a ServiceNow administrator, you will be responsible for configuring and improving core platform capabilities in accordance with ITIL best practices, monitoring health, usage, and overall compliance of ServiceNow and its applications, and coordinating application and platform upgrades.

The estimated salary for this role is around $125,000 per year in Charlotte, NC. Our company offers a competitive compensation package, including a base salary, bonuses, and benefits such as health insurance, retirement plans, and paid time off.

Key Responsibilities:
As a ServiceNow administrator, your key responsibilities will include:
  • • Configuring and improving core platform capabilities in accordance with ITIL best practices
    • Monitoring health, usage, and overall compliance of ServiceNow and its applications
    • Coordinating application and platform upgrades

Requirements:
To be successful in this role, you will need a strong background in ServiceNow tool administration and configuration experience. You should have demonstrated ability with ServiceNow incident, change, problem, request, CMDB, and knowledge management applications, as well as experience with JavaScript, XML, HTML, and service integration using REST API. Additionally, you should have experience developing in a team environment and deployment of changes on multiple ServiceNow environments using update sets or source control.

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