IT Service Management Specialist
1 week ago
Insight Global is seeking a highly skilled IT Service Management Specialist to join our team. As a ServiceNow administrator, you will be responsible for providing technical support and configuration for packaged and custom applications, ensuring best practices and standards are being followed, and making suggestions for improving the development process.
The estimated salary for this role is around $130,000 per year in Charlotte, NC. Our company offers a competitive compensation package, including a base salary, bonuses, and benefits such as health insurance, retirement plans, and paid time off.
Responsibilities:
As a ServiceNow administrator, your responsibilities will include:
- • Providing technical support and configuration for packaged and custom applications
• Ensuring best practices and standards are being followed
• Making suggestions for improving the development process
• Performing day-to-day administration of the ServiceNow platform
Key Requirements:
To be successful in this role, you will need a strong background in ServiceNow tool administration and configuration experience. You should have demonstrated ability with ServiceNow incident, change, problem, request, CMDB, and knowledge management applications, as well as experience with JavaScript, XML, HTML, and service integration using REST API. Additionally, you should have experience developing in a team environment and deployment of changes on multiple ServiceNow environments using update sets or source control.
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