ServiceNow Senior Developer

2 weeks ago


Boise, Idaho, United States CRI Advantage Full time
Job Title: ServiceNow Senior Developer

At CRI Advantage, we are seeking a highly skilled ServiceNow Senior Developer to join our team. As a key member of our implementation team, you will be responsible for designing, developing, and implementing ServiceNow solutions for our clients.

Key Responsibilities:
  • Collaborate with project managers, business analysts, and technical resources to gather requirements and develop project plans.
  • Design and develop custom ServiceNow applications, integrations, and configurations to meet business needs.
  • Develop and deliver customer training and support to ensure successful implementation of ServiceNow solutions.
  • Work closely with the sales team to develop accounts and present ServiceNow capabilities to potential clients.
  • Assist in assessing opportunities for fit with ServiceNow products and recommending solutions.
Requirements:
  • 6+ years of experience developing on the ServiceNow platform, including implementation and configuration of core ServiceNow applications.
  • Experience administering a ServiceNow instance, including users, workflows, business rules, UI pages, UI actions, UI policies, ACLs, service portal, widgets, and catalog items.
  • Possess a good understanding of ITIL process framework and Scrum/agile development principles.
  • Strong communication and problem-solving skills, with the ability to establish and maintain effective working relationships with employees, vendors, clients, and public.
Preferred Qualifications:
  • Experience with ITSM, CSM, ITBM, ITOM, ITAM, and Security Operations product suites.
  • Experience integrating third-party software and APIs with ServiceNow.
  • Knowledge of Web Services Integration (SOAP, REST, Bootstrap, AngularJS, and JSON), System and Process Automation.
Education:

Bachelor's degree in a technical discipline or related field.

Certifications:
  • Current Certified System Administrator (CSA) and Certified Implementation Specialist (CIS) certifications.
  • Two CIS certifications, such as ITSM, CSM (preferred), HRSD, ITOM Discovery, ITOM Visibility, etc.
  • Certified Application Developer (CAD) certification within 6 months of hire.


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