Order Entry Specialist

4 days ago


East Millinocket, Maine, United States Aston Carter Full time
Job Title: Order Entry Representative

As an Order Entry Representative at Aston Carter, you will play a crucial role in ensuring the smooth operation of our order entry process. Your primary responsibility will be to enter orders for personal care products, alcohol/solvents, and specialty items into our system, while also providing exceptional customer service to our clients.

Key Responsibilities:
  • Enter orders accurately and efficiently into our system
  • Provide timely and effective customer support via phone and email
  • Schedule logistics for each order to ensure timely fulfillment
  • Manage customer accounts and maintain accurate records
  • Generate price quotations as instructed by the sales team
  • Review and submit credit/trade reference requests
  • Generate various reports and validate carrier invoices
  • Assist with inventory counts in the warehouse as needed
  • Run month-end inventory reports
  • Process payments for customers
  • Handle invoicing for personal care, solvents/alcohol, and specialty accounts after the order ships
  • Import approved freight charges for accounting purposes
  • Deal with collection emails for overdue personal care accounts
  • Manage files and purge records for personal care accounts, accounting, and solvent customers
  • Scan and import documents into DocuWare
  • Order office supplies
Requirements:
  • 1-3 years of Order Entry experience in a manufacturing environment
  • Customer Service Oriented
  • Account Management
  • Purchase Orders
  • Inventory Management
Work Environment:

This is a fully on-site position in Cockeysville, Maryland. The work environment is Monday - Friday, 8:30am-5pm, with parking included.



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