Data Entry Representative

4 weeks ago


East Syracuse, New York, United States Butler Aerospace and Defense Full time

Job Summary:

As a Data Entry Representative at Butler America Aerospace, LLC., you will play a vital role in supporting our customer care center. Your primary responsibilities will include data entry, basic reporting, phone calls, and emails. You will also assist customers with pre-delivery and post-sales inquiries, such as order entry, order status, expedite delivery, price, and availability, and limited technical support.

Key Responsibilities:

  • Data entry and basic reporting
  • Phone calls and emails
  • Assisting customers with pre-delivery and post-sales inquiries
  • Limited technical support

Requirements:
  • Excellent customer service skills
  • Ability to work with a team and independently
  • Proficient in Microsoft Office
  • Organized and attention to detail
  • Familiarization with Salesforce is a plus
  • Knowledge of HVAC products or related industry is a plus

What We Offer:
  • 401K, medical, dental, and vision benefits
  • Sick time as applicable to state law

Butler America Aerospace, LLC. is an equal opportunity employer and is committed to diversity and inclusion.

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