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Provider Support Specialist
2 months ago
The Provider Support Specialist plays a crucial role in ensuring that service providers receive the assistance they need. This position is dedicated to advocating for providers by taking full responsibility for resolving their inquiries.
Key Responsibilities- Act as the primary point of contact for service providers, addressing their concerns through various communication channels.
- Utilize effective problem-solving skills to quickly assess and triage provider contacts.
- Engage with providers in a multi-channel environment, including phone and chat, to deliver timely support.
The ideal candidate will possess strong communication skills and a commitment to delivering exceptional service. A background in healthcare or customer service is preferred.
Why UnitedHealth Group?At UnitedHealth Group, we are dedicated to improving the health and well-being of our communities. Join us in making a difference in the lives of those we serve.
