Utility Worker I/II

3 days ago


Leavenworth, Kansas, United States Leavenworth Waterworks Full time
Job Summary

We are seeking a skilled Utility Worker I/II to join our team at Leavenworth Waterworks. As a key member of our operations team, you will be responsible for performing technical activities to ensure the safe and efficient operation of our water distribution system.

Key Responsibilities
  • Operations and Maintenance:
    • Install new water mains and repair and maintain existing ones
    • Install new water services and renew, maintain, and remove existing service lines
    • Perform ongoing training on the distribution system
    • Interact with customers to answer questions, provide information, and resolve complaint issues
    • Maintain accurate inventory levels to complete tasks
    • Execute traffic control measures
  • Meter Reading:
    • Read and record consumer water meters according to an assigned schedule and route
    • Ensure accuracy of readings by conducting rechecks
    • Make field repairs to water meters and perform routine maintenance
    • Assist in making emergency repairs to water mains
    • Problem-solve situations quickly to resume service to customers in a timely manner
    • Perform maintenance on vehicles
    • Maintain buildings and grounds
    • Perform other duties as assigned
Requirements
  • Knowledge:
    • Operation and usage of various types of water meters
    • Operational characteristics of general maintenance and construction equipment and tools
    • Operational characteristics of hand-held and radio meter reading equipment
    • Effective customer service methods and techniques
    • Geography of the area and location of meters
    • Basic map reading skills
  • Ability:
    • Analyze customer situations and act accordingly to ensure customer satisfaction
    • Problem-solve and direct corrective action measures
    • Operate equipment such as backhoes, bobcats, trenchers, jackhammers, and forklifts
    • Perform heavy manual labor
    • Establish and maintain cooperative relationships with customers
    • Operate a hand-held meter reading computer
    • Safely operate a motor vehicle
    • Accurately and efficiently take meter readings
    • Ensure adherence to safe work practices and procedures
    • Understand and carry out oral and written directions
    • Respond to customer requests and inquiries
Qualifications
  • 1-3 years of work experience in a related field
  • High School Diploma or GED
  • Possession of a valid Class C Kansas Driver's License, or equivalent
  • Ability to obtain and maintain a valid Class A Kansas Driver's License within 18 months of hire

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