Administrative Assistant

4 weeks ago


Hicksville, New York, United States Lincoln IT Full time
Job Overview

Support the Sales team in all aspects of administration and reporting, providing timely assistance to the field sales force and dealer organizations, particularly for product flow and sales reporting.

Responsibilities
  • Administrate and manage all aspects of direct order processing, including creation of new customer accounts, obtaining and reviewing customer quotes, follow-up of orders for timely delivery, and assisting with A/R issues as required.
  • Provide timely customer support and answer incoming calls and emails from customers and sales representatives.
  • Maintain sales orders and support product delivery and changes, pricing, and customer service.
  • Provide timely and effective product and sales assistance as required.
  • Assist in administration of product promotions and special sales programs as required.
  • Support sales representatives with product, paperwork, questions, delivery, and problems.
  • Discuss and assist in resolving issues of purchase orders or invoices to sales representatives and customers.
  • Verify pricing, discounts, and other order requirements prior to order entry.
  • Field all customer inquiries and handle appropriately.
  • Collaborate with multiple departments to ensure orders are processed accurately and within order and shipping guidelines.
Requirements
  • Minimum 2+ years' administrative experience, preferably in sales and/or marketing environment.
  • Demonstrated working knowledge of MS Office applications (Word, Excel, Outlook).
  • Strong administrative skills.
  • Excellent verbal and written communication skills.
  • Strong time management and organizational skills.
  • Ability to analyze information and apply the best solution to complete the order or resolve a problem.
  • Ability to work under pressure and accomplish objectives with strict deadlines.
  • Ability to work independently in challenging situations.
  • Ability to develop constructive and cooperative working relationships with others in a team environment.
Company Overview

Lincoln Computer Services is a growing custom IT solution provider, servicing New York City and Long Island, New York. We offer a competitive salary, training and education, a great benefits package, generous paid time off, and an excellent work atmosphere.



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