Operations Assistant Manager

7 days ago


San Diego, California, United States Goodwill Industries of San Diego County Full time
About the Role

Goodwill Industries of San Diego County is seeking an experienced Assistant Manager to support the daily operations of our organization. As a key member of our team, you will be responsible for assisting the Manager in ensuring the smooth operation of our stores, including revenue and production goals, employee relations, and administrative duties.

Key Responsibilities
  1. Assist the Manager in daily department operations, ensuring store revenue and goals are met.
  2. Provide Excellent Customer Service to customers and donors, ensuring product meets company pricing and quality standards.
  3. Support Daily Decision Making, schedules, store planning, and completion of reports in a timely and accurate manner.
  4. Maintain a Safe and Clean Store Environment, ensuring the store is well-organized and merchandised.
  5. Assume Daily Responsibilities in the absence of the Manager.
  6. Resolve Employment Relationship Issues according to the organization's best practices, culture, core values, laws, and regulations.
  7. Provide Leadership and Guidance to staff, increasing productivity and achieving departmental goals.
  8. Prepare and Issue Performance Evaluations and 5-Minute Goal Setting Conversations, P&Ls, and production and revenue budgets.
  9. Implement Organizational Initiatives such as 4DX methodology and Kaizen continual improvement.
  10. Report Concerns and Issues and provide feedback on resolution.
Requirements

To be successful in this role, you will need:

  • High School Graduate or General Education Degree (GED).
  • One to two years related experience.
  • Basic computer skills, including Microsoft Word and Excel.
  • CA Drivers License and a driving record acceptable to Goodwill's insurance company requirements.
  • Forklift certification and ability to operate a pallet jack.
  • Ability to operate an electronic cash register and perform simple arithmetic calculations.


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