Logistics Coordinator and Customer Service Representative
1 week ago
We are seeking a highly skilled Logistics Coordinator and Customer Service Representative to join our team at Portofino International Trading USA. This role will play a crucial part in ensuring seamless coordination of all logistical operations while maintaining high standards of customer service.
Responsibilities:- Coordinate inbound and outbound shipments to ensure timely delivery of goods.
- Work closely with suppliers, carriers, and warehouse teams to schedule pickups, deliveries, and shipments.
- Monitor transportation costs and negotiate rates with carriers to optimize efficiency and minimize expenses.
- Maintain accurate records of inventory levels, shipments, and logistics activities.
- Identify and resolve logistical issues or delays to minimize disruptions in supply chain operations.
- Implement and maintain efficient logistics processes to improve overall productivity and customer satisfaction.
- Have a sense of urgency while booking loose freight, LTL and FTL shipments.
- Back up in sales if needed (taking orders over the phone, helping out in the showroom).
- Have experience and ability to negotiate best available shipping rates.
- Serve as the primary point of contact for customer inquiries, providing timely and accurate information regarding order status, shipping updates, and product availability.
- Address customer concerns and complaints promptly, demonstrating empathy and a commitment to resolving issues to the customer's satisfaction.
- Process orders, returns, and exchanges efficiently and accurately, ensuring compliance with company policies and procedures.
- Collaborate with sales and operations teams to anticipate customer needs and provide proactive support and solutions.
- Build and maintain strong relationships with customers through effective communication and personalized service.
- Continuously strive to enhance the customer experience by identifying areas for improvement and implementing innovative solutions.
- High School Diploma or GED required
- Bilingual (Fluent in English and Spanish)
- Basic Computer Skills; such as use of Microsoft Office applications
- Strong critical thinking and problem resolution skills required.
- Must be detail oriented
- Must have strong understanding of shipping industry
- Must understand shipping terminology
- 1-2 years experience as a logistics coordinator with expertise in shipping via LTL, FTL, UPS, FED-EX and USPS
- 401(k)
- Dental insurance
- Health insurance
- Vacation Time
- Vision insurance
- 8 hour shift
- Los Angeles, CA 90040
- High school or equivalent
- Spanish: 1 year
- Bilingual: 1 year
- English: 1 year
- Day Shift
- In person
-
Logistics Coordinator
4 weeks ago
Commerce City, Colorado, United States Symbia Logistics Full time{"h3": "Job Overview"} Symbia Logistics is a leading supply chain partner, dedicated to delivering exceptional service and experience to our clients and team members. As a Client Services Representative, you will be a strong advocate for our clients, building and maintaining strong relationships with assigned accounts. {"h3": "Key Responsibilities"} Manage...
-
Client Services Representative
6 days ago
Commerce City, Colorado, United States Symbia Logistics Full timeJob OverviewSymbia Logistics is seeking a highly motivated and detail-oriented Client Services Representative to join our team. As a key member of our operations team, you will be responsible for building and maintaining strong relationships with our clients, ensuring seamless order fulfillment, and providing exceptional customer service.Key...
-
Client Services Coordinator
4 weeks ago
Commerce City, Colorado, United States Symbia Logistics Full timeAbout the RoleSymbia Logistics is seeking a highly motivated and detail-oriented Client Services Representative to join our team. As a Client Services Representative, you will be responsible for building and maintaining strong relationships with our clients, ensuring seamless communication and resolution of any issues that may arise.Key...
-
Logistics Coordinator
1 month ago
Commerce City, Colorado, United States Reliable Resources Agency Full timeJob Summary:We are seeking a highly organized and detail-oriented Logistics Coordinator to join our team at Reliable Resources Agency. As a key member of our logistics team, you will be responsible for ensuring the smooth and efficient flow of goods and materials from our warehouse to our customers.Key Responsibilities:Order Processing: Verify and process...
-
Logistics Coordinator
4 weeks ago
Commerce City, Colorado, United States Reliable Resources Agency Full timeJob SummaryWe are seeking a highly organized and detail-oriented Logistics Coordinator to join our team at Reliable Resources Agency. As a key member of our operations team, you will be responsible for ensuring the smooth flow of goods and materials within our organization.Key Responsibilities:Order Management: Verify and process shipping orders, ensuring...
-
Customer Service Representative
3 weeks ago
Commerce City, Colorado, United States California Water Service Full time{"Job SummaryWe are seeking a highly skilled Customer Service Representative to join our team at California Water Service. As a key member of our customer service team, you will be responsible for providing exceptional customer experiences to our customers.Key Responsibilities* Provide customer service addressing customer requests or inquiries concerning...
-
Logistics Coordinator
2 weeks ago
Commerce City, Colorado, United States Reliable Resources Agency Full timeJob Title: Routing/Shipping ClerkAt Reliable Resources Agency, we are seeking a highly organized and detail-oriented Routing/Shipping Clerk to join our team. As a key member of our logistics team, you will be responsible for ensuring that all orders are accurately processed for shipping, scheduled for timely pickup, and fulfilled according to customer...
-
Logistics Coordinator
3 days ago
Commerce City, Colorado, United States Reliable Resources Agency Full timeJob Title: Routing/Shipping ClerkAt Reliable Resources Agency, we are seeking a highly organized and detail-oriented Routing/Shipping Clerk to join our team. As a key member of our logistics team, you will be responsible for ensuring that all orders are accurately processed and shipped on time.Key Responsibilities:Order Processing: Verify and update customer...
-
Client Services Liaison
2 weeks ago
Commerce City, Colorado, United States Symbia Logistics Full timeJob SummaryWe are seeking a highly motivated and detail-oriented Client Services Representative to join our team at Symbia Logistics. As a key member of our operations team, you will be responsible for building and maintaining strong relationships with our clients, ensuring seamless communication and exceptional service delivery.Key ResponsibilitiesManage...
-
Customer Service Representative
3 weeks ago
Commerce City, Colorado, United States American Motors Full time{"Job Title": "Customer Service Representative", "Job Summary": "We are seeking a motivated and friendly Customer Service Representative to provide excellent customer service, possess strong communication skills, and handle multiple tasks in a fast-paced environment.", "Key Responsibilities": "Answering incoming calls and responding to customer inquiries in...
-
Customer Service Representative
2 weeks ago
Commerce City, Colorado, United States American Motors Full timeAbout the RoleWe are seeking a highly motivated and customer-focused Customer Service Representative to join our team at American Motors. As a key member of our commercial truck sales team, you will be responsible for providing exceptional customer service, handling customer inquiries, and resolving issues in a professional and courteous manner.Key...
-
Customer Service Representative
3 weeks ago
Commerce City, Colorado, United States Spectrum Solutions Full timeJob Title: Telephone Customer Service RepresentativeWe are seeking a skilled Telephone Customer Service Representative to join our team at Spectrum Solutions. As a key member of our customer service team, you will be responsible for providing exceptional customer service to our clients via telephone.Responsibilities:Conducting telephone customer satisfaction...
-
Customer Service Representative
2 weeks ago
Commerce City, Colorado, United States Auto Glass Colorado Inc Full timeJob OverviewWe are seeking a skilled and customer-focused individual to join our team as a Customer Service Representative (Auto Glass Replacement Scheduler). This role involves providing exceptional customer service, scheduling appointments, and utilizing sales skills to upsell services and products to customers.Key ResponsibilitiesAnswer incoming phone...
-
Customer Service Representative
4 weeks ago
Commerce City, Colorado, United States American Motors Full timeAbout American MotorsWe are a leading provider of commercial truck sales and services, committed to delivering exceptional customer experiences and high-quality workmanship. Our team is dedicated to maintaining a positive and supportive work environment where employees can thrive and grow.Job SummaryWe are seeking a motivated and friendly Customer Service...
-
Customer Service Representative
4 weeks ago
Commerce City, Colorado, United States Spectrum Solutions Full timeWe are seeking a skilled Customer Service Representative to join our team at Spectrum Solutions. As a key member of our customer-facing team, you will be responsible for delivering exceptional customer experiences through telephone interactions.Key Responsibilities:Conducting telephone customer satisfaction surveys as a customer service...
-
Customer Service Representative
4 weeks ago
Commerce City, Colorado, United States King Soopers Full timeJob SummaryWe are seeking a highly motivated and customer-focused individual to join our team as a Customer Service Representative. As a key member of our front-end team, you will be responsible for providing exceptional customer service, ensuring a positive shopping experience, and maintaining a clean and organized store environment.Key...
-
Logistics Coordinator
4 weeks ago
Commerce City, Colorado, United States Shamrock Foods Company Full timeJob SummaryShamrock Foods Company is seeking a highly organized and detail-oriented individual to join our team as a Logistics Coordinator. This role is responsible for coordinating activities with production to scale, raft, and ship JIT orders on a timely and accurate basis.Key Responsibilities:Collecting all orders at a central point and accurately scaling...
-
Customer Service Representative
2 weeks ago
Commerce City, Colorado, United States Cypress Bank SSB Full timeCustomer Service Representative/Teller Job DescriptionCypress Bank SSB is seeking a highly skilled and customer-focused Customer Service Representative/Teller to join our team.Key Responsibilities:Provide exceptional customer service and support to our valued customers.Process transactions, including deposits, withdrawals, and loan payments.Offer financial...
-
Customer Service Representative
2 weeks ago
Commerce City, Colorado, United States Galaxy Group Full timeCustomer Service Representative Job DescriptionAt Galaxy Group, we are seeking a highly skilled and customer-focused Customer Service Representative to join our team. As a key member of our customer service team, you will be responsible for providing exceptional support to our clients, ensuring their needs are met and exceeded.Key Responsibilities:Contact...
-
Customer Service Representative
4 weeks ago
Commerce City, Colorado, United States TravelCenters of America Full timeCustomer Service RepresentativeAt TravelCenters of America, we're committed to providing exceptional customer experiences. As a Customer Service Representative, you'll play a vital role in delivering friendly, accurate, and efficient service to our guests. Your positive attitude and enthusiasm will make a lasting impression, ensuring our customers return to...