Customer Service Representative

5 days ago


West Des Moines, Iowa, United States Kwik Trip Full time

About Kwik Trip

Kwik Trip is a leading convenience store chain that prides itself on providing exceptional customer service and a clean, welcoming environment for its customers. As a key member of our team, you will play a vital role in delivering an outstanding shopping experience that sets us apart from the competition.

Key Responsibilities

  • Provide top-notch customer service to ensure customer satisfaction and loyalty
  • Assist customers with purchases, answer questions, and resolve any issues in a professional and courteous manner
  • Maintain a clean and organized store environment, including the sales floor, stockroom, and customer areas
  • Process transactions accurately and efficiently, handling cash, credit card payments, and other forms of payment
  • Work collaboratively with colleagues to achieve sales goals and meet customer needs

Requirements

  • Excellent communication and interpersonal skills
  • Ability to work in a fast-paced environment and multitask with ease
  • Basic math skills and accuracy with handling cash and credit transactions
  • Availability to work a variety of shifts, including mornings, afternoons, evenings, and weekends


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