Retail Sales Print Associate

6 days ago


Cedar Rapids, Iowa, United States Staples Full time
About the Role

We are seeking a highly skilled and customer-focused Retail Sales Print Associate to join our team at Staples. As a key member of our Print Solutions department, you will play a vital role in helping our customers achieve their print and marketing goals.

Key Responsibilities
  • Customer Service: Provide exceptional customer service and solutions to customers' print needs, ensuring a positive and engaging experience.
  • Print Solutions: Use order intake tools to capture project information and offer a total print solution to customers, including assistance with tasks in the self-service area.
  • Consultation and Sales: Ask qualifying questions during consultation to generate potential leads and assist customers with their shipping needs.
  • Team Collaboration: Work collaboratively with colleagues to achieve sales targets and provide a seamless customer experience.
Requirements
  • Flexibility: Ability to work a flexible schedule, including nights and weekends, to meet customer needs.
  • Communication Skills: Excellent communication and interpersonal skills to build relationships with customers and colleagues.
  • Attention to Detail: Strong attention to detail and ability to notice quality issues in print products.
  • Technical Skills: Basic computer skills, including the ability to open, save, and send electronic files, email, and use Microsoft Word or similar programs.
  • Physical Demands: Ability to lift and move supplies in the 10-50 pound range, stand, and walk continuously.
About Us

Staples is a leading provider of office supplies and services, dedicated to helping our customers and community discover innovative products, services, and inspiration that unlock what's possible. We are committed to empowering our employees to unlock their potential and achieve their goals.

We are an equal opportunity employer and welcome applications from diverse candidates. If you are a motivated and customer-focused individual who is passionate about delivering exceptional service, we encourage you to apply for this exciting opportunity.



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