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Sales Floor Associate

2 months ago

Cedar Rapids, Iowa, United States Kwik Shop Full time
Retail Sales Associate

Focus on Customer Satisfaction: Deliver exceptional service through prompt assistance, meticulous attention to detail, and the ability to foresee customer needs.

  • Encourage patrons to visit the store and express a desire for their return.
  • Adhere to compliance standards through regular evaluations of training programs related to Anti-Money Laundering, tobacco and alcohol regulations, and safety protocols.
  • Utilize cash handling systems, including cash registers, money order machines, lottery terminals, and credit card processing equipment, in accordance with company policies.
  • Maintain cleanliness and hygiene in food and beverage areas to ensure products are visually appealing to customers.
  • Ensure adequate supply levels in the coffee and fast food sections.
  • Stock display cases throughout the store to guarantee a diverse selection of products for customers.
  • Uphold the exterior appearance of the store to enhance its visual appeal during all operational hours.
  • Keep restrooms impeccably clean, sanitary, and well-stocked with essential supplies.
  • Prioritize safety within the store environment.
Minimum Position Qualifications:
  • Engage in training sessions provided by the company.
  • Exhibit a positive and infectious attitude, promoting the company positively in front of customers and fellow associates.
  • Ability to lift a minimum of 25 pounds (potentially more depending on location), and to bend, stand, and walk for the duration of the shift.
  • Availability to work on weekends and holidays as needed.
Desired Qualifications:
  • Prior experience in customer service or retail.
  • Consistent employment history.
  • High school diploma or equivalent qualification.

This position as a Retail Sales Associate requires a friendly demeanor and engaging personality, offering opportunities for long-term career advancement within the company.

Responsible for shaping and enhancing the customer experience within the store, this role is tailored for team members who thrive on interpersonal interactions and are dedicated to upholding company standards.