Telephone Liaison Representative

6 days ago


Milford, Massachusetts, United States Milford Fire Department - Massachusetts Full time
Job Description:

The Milford Fire Department - Massachusetts is hiring a Telephone Liaison Representative to handle patient-related calls, address billing inquiries, and provide timely responses. As a key member of our team, you will work closely with the billing team, hospital departments, and agencies to resolve issues and support the Patient Account Lead. If you have excellent communication skills, strong organizational abilities, and 1-3 years of customer service experience, we encourage you to apply.

Key Responsibilities:
- Handle incoming patient-related calls and respond to billing inquiries
- Collaborate with the billing team and other departments to resolve issues
- Provide accurate and timely data entry into computer systems

Requirements:
- High school diploma required
- 1-3 years of customer service experience
- Strong communication and data entry skills
- Ability to multitask and work independently

Estimated Salary Range: $52,000 - $70,000 per year

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