Account Management Representative

4 weeks ago


Milford, New Hampshire, United States Inovar Packaging Full time
Job Title: Customer Service Representative

We are seeking an experienced Customer Service Representative to join our team at Inovar Packaging. As a key member of our Customer Service Team, you will be responsible for providing exceptional customer service and support to our clients.

Key Responsibilities:
  • Customer Interaction: You will interact with customers via telephone, email, online chat, or in person to provide support and information on products or services.
  • Order Collection and Entry: You will collect and enter orders for new or additional products or services.
  • Issue Resolution: You will field customer questions and complaints, and work to resolve issues in a timely and professional manner.
  • Account Management: You will maintain customer accounts and records of customer interactions, including details of inquiries, complaints, or comments.
Requirements:
  • Education: High school diploma or equivalent required.
  • Experience: Customer service experience is required, with manufacturing experience preferred.
  • Skills: Excellent communication skills, service-oriented attitude, and proficiency in Microsoft Office are essential.
Estimated Salary:

$45,000 - $60,000 per year, depending on experience.



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