Customer Service Professional

6 days ago


Milford, Massachusetts, United States Milford Fire Department - Massachusetts Full time
Job Summary: We are seeking a skilled Customer Service Representative to join our team at the Milford Fire Department in Massachusetts. As a key member of our patient relations team, you will be responsible for handling incoming calls, addressing billing questions, and providing timely and professional responses.

Responsibilities:
  • Respond to patient inquiries and resolve billing-related issues.
  • Work closely with the billing team, hospital departments, and external agencies to provide support.
  • Collaborate with the Patient Account Lead on early out placements, bad debt placements, and HSN billing.


Requirements:
  • 1-3 years of experience in customer service and telephone work.
  • Strong organizational skills and ability to handle multiple priorities.
  • Excellent communication and computer skills.


Estimated Salary: $45,000 - $60,000 per year.

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