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Solar Technical Support Specialist
2 months ago
At Lifestyle Solar, we're seeking a skilled Solar Technical Support Specialist to join our team. As a key member of our engineering support team, you will be responsible for creating and approving plan sets for residential PV systems.
Key Responsibilities:
- Conduct thorough reviews and approvals of system designs to ensure compliance and specifications.
- Collaborate closely with solar contractors to ensure designs meet requirements.
- Provide technical support to customers and contractors, ensuring seamless communication and resolution of issues.
- Compile and communicate executive updates on a weekly/bi-weekly basis, highlighting project progress and status.
- Track and report daily on projects, contractors, and customer status, ensuring timely completion and resolution of tasks.
Requirements:
- Ability to work well in ambiguous situations, with strong technical details and troubleshooting skills.
- Flexibility and adaptability in rapidly changing processes and environments.
- Excellent communication and written skills, with strong analytical and problem-solving abilities.
- 2+ years of technical experience or background, with experience in CRM and online collaboration tools.
- High proficiency in Excel or equivalent, with a strong solar background preferred but not required.
What We Offer:
Lifestyle Solar is committed to providing a dynamic and supportive work environment, with opportunities for growth and development. If you're a motivated and detail-oriented individual with a passion for solar energy, we encourage you to apply for this exciting opportunity.
