Front Desk Associate

1 month ago


Haverhill, Massachusetts, United States Aileron Management LLC Full time
Job Title: Front Desk Associate

We are seeking a highly motivated and customer-focused Front Desk Associate to join our team at the Residence Inn Charleston North/Ashley Phosphate. As a Front Desk Associate, you will be responsible for providing exceptional customer service to our guests, ensuring their stay is comfortable and enjoyable.

Key Responsibilities:
  • Greet and interact with guests in a warm and professional manner.
  • Manage guest reservations, check-ins, and check-outs using our computer system.
  • Process payments and handle guest service requests in a timely and efficient manner.
  • Work collaboratively with the hotel team to ensure seamless guest experiences.
Requirements:
  • High school diploma or equivalent required.
  • Previous hotel experience preferred.
  • Excellent communication and interpersonal skills.
  • Ability to work a flexible schedule, including weekends and holidays.
What We Offer:
  • Competitive hourly rate.
  • Opportunities for career advancement.
  • Comprehensive benefits package, including medical, dental, and vision insurance.
  • 401(k) retirement plan with company match.
  • Employee recognition and reward programs.

We are an equal opportunity employer and welcome applications from diverse candidates. If you are a motivated and customer-focused individual who is passionate about delivering exceptional guest experiences, we encourage you to apply for this exciting opportunity.


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