Hospital Front Desk Coordinator

1 month ago


Haverhill, Massachusetts, United States Hospital Jobs Full time

About the Role
As a Hospital Front Desk Receptionist, you will be the first point of contact for patients, visitors, and healthcare providers. Your role is vital in ensuring a positive and welcoming experience for everyone who enters the hospital.

Key Responsibilities

• Patient Registration: Greet patients and visitors, verify their information, and register them for appointments or admissions.

• Appointment Scheduling: Schedule appointments for patients, ensuring accurate and efficient scheduling.

• Telephone Management: Answer and direct phone calls, providing information and assistance to callers.

• General Office Duties: Perform administrative tasks such as filing, photocopying, and data entry.

• Customer Service: Provide excellent customer service, resolving inquiries and complaints in a professional and timely manner.

• Medical Records Management: Maintain accurate and confidential patient medical records.

Qualifications

• High school diploma or equivalent

• Strong customer service skills

• Excellent communication and interpersonal skills

• Ability to multitask and prioritize tasks

• Experience in a healthcare setting is preferred but not required

Benefits

• Competitive salary and benefits package

• Opportunities for professional development

• Stable employment in a growing industry

• Rewarding work environment

At Hospital Jobs, we are committed to providing a positive and supportive work environment that allows our employees to grow and thrive. If you are a motivated and detail-oriented individual who is passionate about delivering exceptional customer service, we encourage you to apply for this exciting opportunity.



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