Team Leader

2 weeks ago


La Vista, Nebraska, United States Cold Stone Creamery Full time

Position Overview:
As a Team Leader at Cold Stone Creamery, you will play a vital role in overseeing daily operations and ensuring exceptional service delivery.

Key Responsibilities:
1. **Training and Development:** Mentor and guide team members to enhance their skills and performance.
2. **Task Delegation:** Assign responsibilities to team members and monitor their progress to ensure efficiency.
3. **Performance Management:** Hold team accountable for their contributions and foster a culture of accountability.
4. **Customer Service Excellence:** Ensure that the team provides prompt and courteous service to all customers.
5. **Staffing and Scheduling:** Manage workforce allocation to optimize labor costs while meeting operational needs.
6. **Financial Oversight:** Maintain proper cash handling procedures and ensure financial accuracy.
7. **Inventory Management:** Oversee inventory levels and coordinate ordering processes to maintain stock.

Join Our Team:
We are looking for dedicated individuals who are passionate about providing outstanding service and leading a dynamic team.



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