Guest Services Supervisor
2 weeks ago
Company:
Atrium Hospitality
Position:
Front Desk Supervisor
Employment Type:
Full-time
About Us:
Atrium Hospitality is dedicated to delivering exceptional service and creating memorable experiences for our guests. As a leader in the hospitality industry, we value teamwork, enthusiasm, and a commitment to excellence.
Role Overview:
The Front Desk Supervisor plays a crucial role in ensuring a seamless guest experience. Responsibilities include:
- Overseeing front desk operations and managing staff to provide outstanding customer service.
- Training and mentoring team members to uphold service standards.
- Addressing guest inquiries and resolving issues promptly and professionally.
- Coordinating with other departments to enhance guest satisfaction.
- Maintaining accurate records and managing reservations efficiently.
Key Qualifications:
The ideal candidate will possess strong leadership skills, excellent communication abilities, and a passion for hospitality. Experience in a supervisory role within the hotel industry is preferred. We seek individuals who thrive in a fast-paced environment and are dedicated to fostering a positive team culture.
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