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Team Leader
2 months ago
Cold Stone Creamery - As a Team Leader, your role will encompass a variety of responsibilities aimed at fostering a productive and engaging work environment. You will be tasked with:
- Training and Mentoring: Guide and support employees and team leaders to enhance their skills and performance.
- Task Delegation: Assign duties to team members while ensuring follow-up on their progress.
- Performance Accountability: Hold team members responsible for their contributions and service quality.
- Customer Service Excellence: Ensure that the team delivers prompt and friendly service to all customers.
- Staffing and Scheduling: Manage workforce allocation effectively to maintain optimal labor costs.
- Cash Management: Oversee cash handling procedures to ensure accuracy and security.
- Inventory Control: Monitor inventory levels and manage ordering processes to meet operational needs.
This position is essential for maintaining the high standards of service and operational efficiency at Cold Stone Creamery.
